Senior IAM Support Engineer, Identity Proofing

CVS Health

13d

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary We are seeking a seasoned Senior Security Engineer to join our Identity Proofing Engineering Support team. This role is critical to ensuring secure, seamless, and compliant identity verification across enterprise platforms. You will be responsible for operational support, engineering enablement, and platform integration of ID proofing technologies, primarily leveraging ID Proofing tool (such as ID Dataweb, Jumio), Ping Identity, and SSO protocols like SAML and OIDC.

Requirements

• 5+ years in IAM or Security Engineering roles.
• 2+ years of experience with Ping Identity suite (PingFederate, PingOne, DaVinci).
• 1+ years of experience with identity proofing platforms (ID Data Web, Jumio etc.).
• 1+ years of experience with SSO protocols including SAML, OIDC, and OAuth.

Nice To Haves

• Integration experience with PingOne DaVinci flows.
• Familiarity with Customer Managed Keys (CMK) and secure data storage practices.
• Experience with voice biometrics (e.g., Pindrop) and multi-factor authentication.
• Ability to support compliance with NIST IAL3 and enterprise governance standards
• Knowledge of biometric authentication, voice biometrics, and behavioral risk analysis.
• Experience with tools like CyberArk, Azure AD, Kubernetes RBAC, and Splunk is a plus

Responsibilities

• Monitor and troubleshoot ID proofing flows integrated with Ping DaVinci and ID Proofing tools such as ID DataWeb.
• Respond to Help Desk escalations involving identity verification failures, lost MFA devices, and onboarding issues.
• Maintain “Lights ON” functionality for ID proofing services across Self-Service Portal (SSP) and IAM platforms
• Ensure seamless orchestration between ID Proofing tool, PingFederate, and SSP for IAL2-compliant identity verification.
• Validate biometric and document verification processes (e.g., driver’s license, passport) and PII checks against trusted sources.
• Support integration with PingOne Protect, Ping Risk, and Splunk for behavioral risk analysis and audit logging
• Support executive reporting for Critical Security Initiatives and FTC/NIST compliance

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees