Senior HVAC Service Technician

MPSW•Tucson, AZ

10d

About The Position

For over 45 years, MPSW has been a trusted source for engineered HVAC solutions in Arizona. We represent top-tier manufacturers and provide technical sales support for nearly every system type—backed by expert design assistance, energy analysis, and application know-how. At MPSW, we’re team-driven, service-focused, and always moving forward. If you're a self-starter who values collaboration and wants your work to make a real impact, you’ll fit right in here. Senior Service Technician Reports to: Service Manager FLSA Status: Non-Exempt The Opportunity We are seeking an experienced Commercial HVAC Senior Service Technician. This position requires an advanced skill level with performing electrical and mechanical inspections, start-up maintenance on the equipment we sell, repairs, and service contract maintenance. This is a full-time opportunity for an energetic go-getter. An ideal candidate will be customer service oriented and work well with others. Position requires a high level of correspondence with Project Managers, Service Coordinators and customers.

Requirements

High School Diploma or equivalent
Five to 15 years of experience working as a Service Technician in a commercial HVAC environment
Must have a valid driver’s license with a good driving record and be a minimum of 25 years of age for insurance purposes
Must have current HVAC certification and OSHA 10 Training
Operating knowledge of Microsoft 365 and working proficiency with handheld computer (i.e. Smartphone, iPad)
Advanced skill level performing Electrical inspections, startups, repairs and service contract maintenance
Experienced with multiple manufacturer software systems (i.e. ABB, Wattmaster, MCS, Trane, Carrier, JCI)
Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
Ability to work independently with minimal supervision and balance requirements of multiple and varied duties
Must be able to travel for out-of-town projects and training
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Mental stamina for problem solving and prioritizing multiple tasks.

Responsibilities

Provide high quality preventative maintenance for customers under contract with MPSW Service
Diagnose and repair HVAC equipment
Ability to perform basic HVAC maintenance including filter changes, coil cleaning and chiller tube brushing
Independently determine necessary parts and materials which will be needed to complete projects
Understands basic refrigeration and electrical
Uses digital multimeters, refrigerant gauges etc. for troubleshooting all types of HVAC Equipment
Ability to operate refrigerant handling/recovery equipment
Ability to operate torch and braze refrigerant piping/components
Accurately reports detailed information to Supervisor
Willingness to travel for both service and manufacturer training
Advises owner/representative of preventive maintenance inspections performed and corrective actions to be taken
Suggest additional services that are beneficial to customer
Works in a team-based environment to share information and workload while ensuring customer satisfaction
Submits required paperwork to Service Coordinator in a timely manner
Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times
Performs other duties as assigned.
Flexibility to work overtime/weekends, as required.