Senior Human Resources Generalist

Staffing Solutions Organization LLC (SSO)

71d

About The Position

The Senior HR Generalist plays a key role in supporting both strategic and operational HR functions, with a strong focus on recruiting operations, employee relations, HR policy management, and training initiatives. This role partners closely with hiring managers, employees, and HR leadership to ensure a seamless and compliant employee experience across the organization.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5+ years of progressive HR experience, including recruiting and employee relations.
• Strong knowledge of employment laws across the US and HR compliance.
• Excellent communication, organizational, and project management skills.
• Strong business acumen with proven results in influencing and advising managers and leaders at all levels.
• Ability to work independently and collaboratively in a fast-paced environment.
• Self-Starter; results oriented and motivated professional.
• Ability to quickly build trust and act as a trusted advisor.
• Ability to handle confidential information with professionalism and discretion.
• Ability to thrive in ambiguity – can navigate through a complex, multi-faceted organization with multiple stakeholders.
• Computer proficiency with advanced skills in Excel, Power Point, and other Office suite applications. Experience with Dayforce and Zendesk is a plus.

Responsibilities

• Manage and respond to recruiting-related inquiries via Zendesk, ensuring timely and professional communication.
• Track and maintain the status of all open requisitions, providing regular updates and reporting to stakeholders.
• Own the full-cycle recruiting process: conduct intake sessions with hiring managers, source and screen candidates, coordinate interviews, collect feedback, and manage background checks and reference verifications.
• Submit new hire forms and documentation in Dayforce, ensuring accuracy and compliance.
• Provide counsel for supervisors on employee relations issues including discipline, policy interpretation, harassment and discrimination, HR compliance, background checks, FMLA, ADA, Workers' Compensation, Wage and Hour Law, I-9 compliance as well as other matters.
• Conduct background checks and reference verifications, ensuring consistency and compliance with company standards.
• Proactively anticipate opportunities or issues and develop innovative solutions to address the opportunities to drive more effective, efficient, or productive behaviors within the business operations or the HR processes.
• Assist with onboarding processes and new hire documentation as needed.
• Own and maintain the HR handbook and company policies, including annual updates and ongoing revisions.
• Monitor changes in employment law and regulations, and develop implementation plans to ensure organizational compliance.
• Lead training initiatives for existing employees, including the development and delivery of experienced supervisory training programs.
• Collaborate with stakeholders to assess training needs and design effective learning solutions.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees