Senior Human Factors Researcher

Google • Mountain View, CA

2d

About The Position

At Google, we "Focus on the user and all else will follow." As a User Experience
Researcher (UXR), you make this possible. You will join our multi-disciplinary
UX team, collaborating with Engineering and Product Management, to gather
insights and create industry-leading products.

You’ll play a critical role in helping your team understand user needs and will
drive impact at all stages of product development, ensuring products are useful,
usable, and helpful. You will explore user behaviors and motivations by
conducting primary research, including: field studies, interviews, diary
studies, ethnography, surveys, usability testing, and logs analysis. You will
also grow within a supportive UXR community offering mentorship, regular
meetups, and exclusive internal tools.

The Platforms and Devices team encompasses Google's various computing software
platforms across environments (desktop, mobile, applications), as well as our
first party devices and services that combine the best of Google AI, software,
and hardware. Teams across this area research, design, and develop new
technologies to make our user's interaction with computing faster and more
seamless, building innovative experiences for our users around the world.

Requirements

• Bachelor's degree or equivalent practical experience.
• 6 years of experience of experience in an applied research setting (e.g., product or academic), or similar.
• Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).

Nice To Haves

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• 3 years of experience managing projects, and working in a large, matrixed organization.

Responsibilities

• Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
• Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
• Drive ideas to improve products and services through research-driven insights and recommendations.
• Lead teams to define and evaluate product, service, ecosystem impact.
• Own direction and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level