Senior Human Factors Engineer

Abbott-posted 4 days ago

Full-time • Mid Level

Onsite • San Diego, CA

5,001-10,000 employees

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At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The position of Sr. Human Factors Engineer is within our Infectious Disease business unit located in San Diego, California. This is an in-office role on site. We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people. This role designs and execute studies that address both user behavior and attitudes, using the right methodology for the right questions for our in-home products. With supervision, coordinates day-to-day human factors and usability improvement plans and concepts for medium sized projects. In addition, supports efforts on larger projects/initiatives, helps direct external usability design resources, and reports progress on various project activities.

Act as a thought leader in domain of research, while advocating for people who use our products
Design and execute studies that address both user behavior and attitudes, using the right methodology for the right questions
Generate insights that shape how product teams think about medium and long-term product strategy
Contributes to customer, competitive, and software industry research to identify and prioritize usability improvement possibilities.
Contributes to the creation of usability related processes and improvements
Collaborates with team members on risks and resolution of issues to program leadership team.
Creates detailed usability improvement concepts.
Works within internal departments, and project teams to create and manage usability improvement activities.
Using knowledge of customer needs, company technology, business plans, as well as market research and financial tools such as ROI, contributes to usability improvement projects.
Communicates improvement plans, concepts and status across Marketing, development staff, and senior management.
Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Work cross-functionally with design, product management, data science, content strategy, engineering, and marketing
Provide human factors support to R&D teams for product development.
Responsible for directing and coordinating all activities necessary to complete human factors engineering projects.
Activities include, but are not limited to: Conducting ethnographic user research to identify user needs Translating user needs to requirements and product design concepts Developing prototypes to explore and validate product design concepts Prepare documentation to support development activities including protocols, task analysis, risk assessment, reports, and regulatory submissions. Conducting Formative Usability testing Conducting Summative Validation testing
Participate on development program teams to ensure sound human factors principles are considered and implemented.
Participate in teams to design solutions to usability issues
Create and communicate project plans, tasks and deliverables and manage time to meet project deadlines.
Support and provide HFE expertise in preparation for clinical studies and regulatory submissions in accordance with HF standard methodologies.
Communicate regularly with internal and external key partners.
Apply detailed risk-based process including identifying potential use-related hazards, mitigating those risks, and validating the risk mitigations are effective.
Understands and is aware of the quality consequences which may occur from the improper performance of their specific job; has awareness of device defects that may occur in their area of responsibility, including product design, verification and validation, manufacturing and testing activities
Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices; build productive internal/external working relationships
Other duties as assigned, according to the changing needs of the business

B.A/B.S. in a human behavior related field, such as human-computer interaction, psychology, sociology, communication, information science, media studies, computer science, or economics.
4+ years’ experience in applied product research in a similar role.
Travel less than 30% of the time, including internationally.

Knowledge of qualitative and quantitative research methods
Experience synthesizing large-scale data in multi-method studies
Experience with survey design and response effects
User Research, Human Factors, Usability
Requires experience in human factors as well as cognitive psychology theory and application; the product development process, software technology, and effective methods of working with R&D teams.
Experience working in a broader enterprise/cross-division business unit model preferred.
Ability to work in a highly matrixed and geographically diverse business environment
Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
Ability to leverage and/or engage others to accomplish projects.

Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

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