Wells Fargo is seeking a Senior HR Operations Assurance Consultant to join our HR Operations and Service Delivery Employee Care team. This team plays a critical role in delivering support to employees and managers across a range of specialized services, including HR Escalations, Specialty Services, Survivor Support, End-to-End Retirement Support, and comprehensive business and operations assurance support. In this role, you will: Control Ownership and Governance: Serve as a Control Owner for designated processes, ensuring controls are documented, tested, and monitored per policy. Maintain accountability for lifecycle activities including design, execution, and remediation. Enhanced QA Control Refinement: Lead initiatives to refine QA controls, migrate QA activities to centralized teams, and strengthen evidence retention and validation processes. Operations Assurance Leadership: Support accurate completion of RCSA deliverables, proactively identify deficiencies, and guide remediation efforts to minimize trailing issues. Continuous Improvement: Drive process improvement projects aimed at automation, simplification, and enhanced control effectiveness. Promote best practices and self-identification of issues. Risk Management and Reporting: Monitor control performance, document controls, report on QA and QC results, and escalate thematic concerns. Manage emerging risks, issue management, changes and reporting. Contribute to governance routines and compliance reviews. Stakeholder Engagement: Collaborate with HR service delivery teams, functional leaders, and risk partners to align operational assurance activities with organizational priorities. Coaching and Knowledge Sharing: Provide guidance and training to less experienced team members on control design, documentation, QA methodologies, and process improvement techniques.