Senior HR Manager

Visa•Atlanta, GA

8h•Hybrid

About The Position

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Visa’s People Advisory team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. We are seeking a Sr. Manager-level generalist with a client-centric mindset to provide consultative advisory services to support managers and leading with empathy in responding to workplace matters and interactions. Initial areas of focus include talent development advisory, annual review support, team effectiveness, performance management, conflict resolution, and other policy interpretation and consultation. Reporting to the People Advisory Leader and People Business Partner for the respective client group, the incumbent will play a key role on elevating the manager experience across all People-related competencies and in providing coaching to managers on a variety of people leadership matters.

Requirements

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Nice To Haves

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
9 or more years of specific experience as an HR generalist managing medium to complex people issues in a business-facing role.
Ability to thrive in a fast-paced environment, juggle priorities and have an eye for detail to ensure delivery is always accurate.
Strong business-partnering skills and ability to build credible relationships with leader
Strong GenAI skills
Excellent PowerPoint and Excel knowledge and can present ideas and data in a compelling way.
Strong analytical skills
You’ll be emotionally intelligent, with a customer-first mindset and able to think in the shoes of others.
Great interpersonal skills, team player and true collaborator and ability to solve problems quickly and efficiently through great communication and influence.
Flexible and creative thinker
Ability to drive continuous improvement activities to exceed customer expectations and help promote a professional organization.

Responsibilities

Act as a first point of contact and provide guidance and consultation to People Leaders on a variety of matters and programs such as performance management, talent acquisition, talent development, org design, annual review, etc.
Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers.
Support the execution of the organization’s people strategy in partnership with the People Business Partner for the organization.
Provide detailed analytics, dashboards and interpretation of data to drive informed business decisions on people matters.
Respond to inquiries and provide overall cross functional support as needed, partner with other people teams as needed for inputs and alignment.