Senior Housing Outreach Specialist (Downtown)

GODDARD RIVERSIDE COMMUNITY CENTER•New York, NY

3d•$26 - $30

About The Position

The Housing Outreach Specialist works creatively and effectively in the community to engage individuals living on the street through outreach by utilizing a harm reduction approach. The position serves as a case manager for adults experiencing street homelessness, with the goal of placement into transitional and permanent housing. The position works collaboratively across teams and organizations to achieve this goal.

Requirements

Bachelor’s Degree preferred
Prior experience with the homeless and/or mentally ill population preferred
Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines (including at least one year as a licensed driver and no suspensions within the last 3 years)
Understanding of housing first and other harm reduction models
Ability to multitask
Strong interpersonal skills
Strong written and verbal skills
Team player
Good judgement
Proficient in Microsoft Outlook
Experience with, or ability to learn, computer databases such as Streetsmart, MOCapp, and CARES
Frequent walking and standing
Ability to lift up to 30 lbs, including client belongings

Responsibilities

Serve as case manager for adults experiencing homelessness, with a goal of placement into transitional and permanent housing
Perform intake, assessment, service planning, advocacy, referral and escort services
Maintain client case records and enter data in computer database using handheld and desktop computers
Provide follow-up case management for clients placed in housing, to promote retention and document outcomes
Attend staff meetings, case conferences, training programs and supervision meetings; participate in program evaluation and improvement
Coordinate teams multiple referral sources for caseload additions
Ensure referred clients are properly documented in MOCapp and connected to an assigned Housing Outreach Specialist
Participate in outreach trips to identify and communicate with unsheltered individuals
Perform additional duties such as working with a peer, assisting with their integration on the team or other administrative tasksd
Drive outreach van and take public transportation when needed
Participate in at least four (4) overnight quarterly counts of homeless individuals living on the streets of Manhattan, including the HOPE count
Other duties as required