World Bank Group-posted 1 day ago
Full-time • Mid Level
Onsite • Washington, DC
5,001-10,000 employees

Do you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org. The Human Development (HD) Practice Group (PG) The World Bank Group (WBG) is the largest provider of development finance and solutions for human development working with high-income, middle-income, and low-income countries to develop country-tailored solutions for human development (HD) under the themes of education, health, social protection, jobs, and gender. The HD PG coordinates with other Practice Groups to ensure a coordinated and integrated approach to development challenges, and through the World Bank Regional Units is expected to deliver the strongest and most pertinent support to our client countries. The Human Development Vice Presidency (HDVP) at the World Bank Group is made up of the Global Practices for education; health, nutrition, and population; and social protection and jobs; additionally, the HDVP houses the gender group. As such, HD is central to the World Bank Group’s goals to end extreme poverty by 2030 and raise shared prosperity on a livable planet. Health, Nutrition and Population Global Practice The Health, Nutrition, and Population (HNP) Global Practice focuses on improving healthcare outcomes, increasing access to health services, and strengthening health systems in developing countries. The HNP GP works on a wide range of issues, including maternal and child health, nutrition, communicable diseases, non-communicable diseases, aging, health financing, climate and health, PPR, and service delivery. Our goal is to help countries achieve Universal Health Coverage (UHC) and to support the Sustainable Development Goals (SDGs), particularly SDG 3, which aims to ensure healthy lives and promote well-being for all at all ages. To achieve this, the HNP practice deploys an array of analytical and advisory services, strategic partnerships with other global institutions and financing agencies, and an active lending portfolio. Our $34 billion global health portfolio includes over 240 projects that help countries take a comprehensive approach to improving health outcomes, especially for poor and vulnerable people, by strengthening primary care and key public health functions. The HNP Global Practice includes staff members in Washington, DC and country offices. In Spring 2024, the World Bank announced an ambitious commitment to scale quality health and nutrition services to 1.5 billion people by 2030. Strong Primary Healthcare (PHC) systems offer the most inclusive, equitable, and cost-effective way to achieve this target. Strong PHC systems, marked by comprehensive, continuous, and people-centered care across the life-course, are associated with lower healthcare costs, better disease prevention, and improved population health, making them essential for achieving Universal Health Coverage and the Sustainable Development Goals (SDGs). However, in many low- and middle-income countries (LMICs), PHC remains inadequate due to systemic weaknesses such as underfunding, workforce shortages, poor infrastructure, and governance challenges. These limitations result in poor-quality care, with poor-quality accounting for about 60% of all preventable mortality in low- and middle-income countries (LMICs). Additionally, PHC in these settings often suffers from fragmented services, lack of integration, and insufficient quality improvement initiatives, undermining its potential to deliver equitable and effective care. A systems-level approach to quality improvement is needed to address the prevailing challenges of PHC in LMICs, especially in sub-Saharan Africa, which has a combination of a high burden of communicable and non-communicable diseases—both amenable to PHC action—, significant primary care infrastructure and health worker deficits, and high out-of-pocket costs for care. Against this background, and given the current global context, the unified push from countries to accelerate progress towards the SDGs, and the need to facilitate and support countries on systems-level PHC reforms at scale through technical assistance, analytics, financing, public goods and learning, the World Bank’s HNP Practice is augmenting capacity on quality PHC as part of its core business agenda. SERVICE DELIVERY TEAM OF THE HNP GLOBAL PRACTICE The Service Delivery (SD) Team’s program of work capitalizes on the World Bank’s existing comparative advantages, including its convening power and ability to go beyond advocacy to fund the scale-up of proven reforms directly. The SD team deploys technical assistance, thought leadership and global knowledge products that advance health systems that are future-fit – the capacity to absorb system shocks as well as anticipate and adapt to evolving future needs, risks and opportunities; holistic – the ability to take a problem-driven approach that integrates interlinked, root-cause issues and identifies leverage points for high-impact, quality service delivery interventions; and people-centered – prioritization of the perspectives, preferences and needs of people and communities. One of the SD team’s core areas of attention is in quality PHC. This portfolio has a vision of improving health outcomes and people’s trust in health systems through transformative system-level reforms. The workstream has a growing portfolio that seeks to advance an integrated approach to PHC improvements to reach 1.5 billion people with quality, affordable health services by 2030.

  • Provide thought leadership and technical expertise in the design, implementation, and evaluation of quality PHC initiatives to support country operations.
  • Support Country Task Teams in developing transformative PHC programs and garnering political buy-in from a wide range of country stakeholders to advance this transformation agenda
  • Support the development and dissemination of operational guidelines, standards, and best practices for systems-level quality improvement for PHC.
  • Engage key stakeholders at country and global levels on the appropriate strategy for quality PHC development and implementation based on health system assessments
  • Coordinate and manage engagements with stakeholders, including World Bank country teams, government agencies, development partners, and other relevant organizations on system-level quality improvement initiatives for PHC.
  • Provide leadership for knowledge management, including design and delivery as part of the HNP’s global flagship program
  • Manage a team of expert consultants and oversee contractors and firms implementing components of Quality PHC programming in portfolio countries.
  • Monitor and report on the progress of Quality PHC initiatives and provide regular updates to the management of the HNP Unit and the HNP Practice Board.
  • Lead the conduct of relevant supportive analytics (quantitative and qualitative) for Quality PHC programs and develop high impact knowledge products
  • Support writing for publication of outputs from Quality PHC programs, including reports, policy briefs, case studies, and technical notes
  • Support the partnership team in the engagement with foundations and other donors supporting the PHC reform work particularly in Africa.
  • Doctoral degree in public health required, with a preference for concentration in health systems, primary health care, quality of care and/or clinical systems in resource-limited settings
  • Minimum of 10 years of relevant professional experience in quality health systems, clinical care or equivalent combination of education and experience.
  • A clinical background, with experience in clinical pathways in primary health care settings in sub-Saharan Africa, is required
  • Demonstrated scholarship, through peer reviewed publications and published reports, on systems-level quality improvement and/or primary healthcare required
  • Track record of successful project and program implementation/management of health service projects in LMICs, particularly in sub-Saharan Africa, required
  • Ability to coordinate contributions of partnering institutions and contracted specialists to complete a joint product from remote locations
  • Excellent oral and written communication skills in English evidenced by high-quality written outputs and effective presentations
  • Demonstrated ability to work across practice and disciplinary boundaries and manage the expectations and needs of multiple stakeholders
  • Demonstrate ability to execute adaptive, resourceful, and innovative problem solving across a diverse landscape of country settings and stakeholders.
  • Ability to foster teamwork in two key ways: as a team member, the ability and desire to work cooperatively with others on a team and actively seek and consider diverse ideas and approaches; as a team leader, the ability to demonstrate interest, skill, and success in supporting groups to learn to work together effectively
  • Ability to travel 20-30% to manage in-country operations and stakeholder relationships.
  • The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
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