Senior Health Insurance (HIE) Specialist

University of California • Los Angeles, CA

126d • $30 - $43

About The Position

Venice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need. The organization has more than 500 staff who serve 45,000 people with compassion, dignity, and respect across an area from the Santa Monica Mountains through the South Bay. We have a network of clinics, Early Head Start centers, and mobile clinics, plus an expansive street medicine program to reach people experiencing homelessness. Use your expertise to grow your career while making a difference in the communities we serve. With guidance and direction from the Health Insurance Program Manager, the Senior Health Insurance (HIE) Specialist will provide high quality screening/enrollment to patients and provide advocacy accessing and utilizing services.

Requirements

• Experience working with low-income, underserved families and children.
• Experience with Medi-Cal, Covered California, and other public benefits.
• Bilingual oral and written Spanish/English language skills.
• Strong verbal and written communication and active learning skills.
• Initiative, problem solving skills, and time management skills.
• Desire to work with individuals from diverse ethnic, educational, and socioeconomic backgrounds.
• Interest in advocating to promote health care accessibility.
• Ability and willingness to travel to other locations within LA County as needed.
• Ability to learn complex policies and program rules of all the public health insurance programs.

Responsibilities

• Determine the degree of case urgency and create an appropriate resolution plan.
• Use knowledge of current Public Health Insurance and other public benefit programs (e.g. Cal Fresh/SNAP) to respond to clients and outside agencies regarding Medi-cal, Covered CA, Cal Fresh, Kaiser CHCP and other health access concerns.
• Provide expertise, guidance, coordination, and technical direction to staff and outside agencies on complex case inquiries in a timely manner.
• Manage any urgent coverage needs for a rapid resolution.
• Perform other duties as assigned by management.

What This Job Offers

• Industry: Educational Services