Senior Hardware Secrecy Specialist
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About The Position
As a Senior Hardware Secrecy Specialist, you have the incredible responsibility of ensuring prototypes make it safely into engineers' hands. You will use your people skills to help coach and mentor your teammates and deliver training to ensure consistency across multiple locations. Additionally, you will serve as the voice of management to resolve customer service escalations. You will contribute to the team mission by receiving secure shipments from factories, updating our global tracking database, distributing prototypes to engineers, and collecting old hardware for secure destruction. Additionally, you will help refine and improve processes, keep our stockroom and library organized, and meticulously track the location of thousands of items. In a typical day you will: support daily operations and serve as a point of escalation for your teammates, follow up with cross-functional partners to escalate and resolve key issues, and be assigned short-term or ongoing projects to improve the services we provide to the engineering community. When a new product is publicly announced, you will celebrate the success with the project team knowing your hard work allowed us to surprise and delight our customers.
