Senior Hardware/Quality Assurance Sustaining Engineer

UNICOM ENGINEERING INC • Plano, TX

1d • $80,000 - $90,000

About The Position

SUMMARY: Coordinates the qualification/quality and sustained engineering efforts associated with UNICOM Engineering’s custom designed servers as well as commodity servers and server components. ESSENTIAL DUTIES AND RESPONSIBILITIES: Validate the performance of server electronics, mechanicals and user documentation against Application Deployment Requirements (ADR), Marketing Requirements Document (MRD) and/or Statements of Work (SOW). Validate features and performance using accelerated stress and margining test methodologies. Define and execute test strategies for the qualification of server components including but not limited to disk drives, peripheral cards, processors and memory. Release components for use in new and existing designs. Create documentation where required. Manage new product introduction, and existing product changes using Product Lifecycle Management (PLM) tools. e.g. Engineering Change Orders (ECO), Part Number Requests (PNR), Product Change Notifications (PCN). Support the validation and documentation of prototype platforms for use by customers in early stage evaluations as well as provision systems for functional regulatory lab tests. Perform level 3 failure analysis to determine root cause on field returns and manufacturing yield issues requiring escalation from Support. Work directly with suppliers when required to address design or quality issues. Collaborate with quality engineers, manufacturing engineers, and production personnel at UNICOM Engineering to address product issues. Learn about company’s business as appropriate. Shows up to work on time and attends work as scheduled. All other duties as requested by supervisor or department head.

Requirements

• Bachelor’s degree in Engineering or equivalent, plus 3-5 years direct industry experience.
• Associate’s degree in Engineering or equivalent, plus 8-10 years direct industry experience.
• Proficient in use of MS office applications, including Word, Excel, Visio, and Project.
• Ability to coordinate with a team of engineers to create, execute and review appropriate test strategies.
• Demonstrate proficiency in the use of Windows and Linux OS operating in a server environment.
• Demonstrate knowledge in the use of standardized computer server test software.
• Experience in the debug of electrical systems comprised of high speed digital and analog power subsystems. Oscilloscopes, Logic Analyzers, Bus Analyzers. Communication Analyzers; Ethernet, Fiber Channel, USB, iSCSI/SATA/SAS.
• Knowledge of PC based server systems, their architectures and the various peripheral components. Server class processors and chipsets; Intel Pentium, Xeon; AMD Celeron, Opteron.
• Interface and I/O standards; ATA/SATA, SAS/iSCSI, Ethernet, Fiber Channel, USB, RS232, I2C IPMI, ATCA, PCI-E, etc.
• Server Components, Hard Disk Drives/SSDs/Flash; IDE, PATA, SATA, SAS, iSCSI, FC, Network Interface Cards, Server/Shelf Management controllers, RAID Controllers, Packet Processors, Telephony.
• Main Logic Board/Server subcomponents; BIOS, BMC, IPMI management, PCI-E Risers, Power Supplies, Cooling Fans, Backplanes/Midplanes, etc.
• Ability to generate accurate and thorough test plans.
• Ability to understand basic thermal analysis of electronics.
• Ability to understand basic electrical principals.
• Ability to document, track and document project progress and work independently as well as on a team.
• Ability to follow all applicable Business Management System (BMS) processes.
• Ability to manage product qualification projects.
• Ability to read, write and speak English.
• Ability to compose reports and correspondence.
• Excellent written and verbal communication skills.
• Know and follow established company core values.

Responsibilities

• Validate the performance of server electronics, mechanicals and user documentation against Application Deployment Requirements (ADR), Marketing Requirements Document (MRD) and/or Statements of Work (SOW).
• Validate features and performance using accelerated stress and margining test methodologies.
• Define and execute test strategies for the qualification of server components including but not limited to disk drives, peripheral cards, processors and memory.
• Release components for use in new and existing designs.
• Create documentation where required.
• Manage new product introduction, and existing product changes using Product Lifecycle Management (PLM) tools. e.g. Engineering Change Orders (ECO), Part Number Requests (PNR), Product Change Notifications (PCN).
• Support the validation and documentation of prototype platforms for use by customers in early stage evaluations as well as provision systems for functional regulatory lab tests.
• Perform level 3 failure analysis to determine root cause on field returns and manufacturing yield issues requiring escalation from Support.
• Work directly with suppliers when required to address design or quality issues.
• Collaborate with quality engineers, manufacturing engineers, and production personnel at UNICOM Engineering to address product issues.
• Learn about company’s business as appropriate.
• Shows up to work on time and attends work as scheduled.
• All other duties as requested by supervisor or department head.

Benefits

• Employees of UNICOM have a wide range of benefits available to them such as Medical, Dental, Vision, Healthcare and Dependent Care FSA, Voluntary Life Insurance Plans, and 401(k).
• UNICOM provides its employees with Basic Life and AD&D Insurance, Long Term Disability Insurance, and Short-Term Disability Insurance.
• In addition to accrued PTO, UNICOM offers 8 paid holidays plus 2 floating holidays each year.
• UNICOM provides employees with a Tuition Reimbursement Program and Employee Assistance Program which also includes a large library of educational videos to encourage growth.
• UNICOM also provides employees with a Wellness Program to promote a healthy lifestyle.
• Peer recognition for going above and beyond is encouraged and milestone tenure is recognized and celebrated.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level