Senior Hardware Product Manager, Caper

Instacart

91d • $179,000 - $240,000

About The Position

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team. There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.

Requirements

• 5+ years of Product Management experience
• Experience managing a consumer-facing hardware product
• Knowledge of industry standard design tools and strong design thinking practices
• Strong understanding of an empathetic, flexible and iterative approach to product development
• Demonstrated ability to stand behind design decisions that focus on identifying the right ideas alongside the business’s focus on growth
• Proven experience leveraging data and metrics to make good decisions when confronted with ambiguity.
• Strong experience presenting to large groups & influencing people to run towards goals
• Strong ability to manage and align multiple stakeholders
• Must be located near one of our San Francisco, Toronto, or New York office locations to support periodic requirements to engage directly with the hardware.

Nice To Haves

• Engineering background or strong understanding of technical implementation at a high level
• Experience with AI, computer vision, or IoT products preferred

Responsibilities

• Lead product planning, product & customer discovery, the product development process, effort estimation, and collaboration with teams across the organization (i.e. Engineering, Design, Business Development).
• Identify opportunities via qualitative & quantitative research, case studies, and reviews of industry-standard methodologies.
• Intake & validate new ideas through a set of frameworks and drive them into implementable projects.
• Serve as the point person for your product area to leadership and across the organization.
• Promote best design practices and user experiences while creating a scalable & easy-to-use product that connects with shoppers and retailers.
• Evaluate shopper/partner needs and challenges to develop and build effective solutions (from top-level goals to detailed operational and system details).
• Maintain alignment across partner-facing teams.

Benefits

• Highly market-competitive compensation and benefits
• New hire equity grant as well as annual refresh grants

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees