Senior Guest Services Manager

Coborn's • Elk River, MN

107d • $20 - $31

About The Position

Join our team as our Senior Guest Services Manager (Customer Service/Front End Department Manager). We're on the search for someone who is passionate about providing leadership and direction to the front-end team while maintaining high standards of guest service throughout the front-end operations. This position is responsible for the ongoing supervision, training, coaching and development of all front end team members including cashiers, baggers, cart pushers, customer service desk team members, and self-checkout representatives. With your Guest Services Manager as your assistant, you'll oversee the successful operation of the front end department including cash registers, bookkeeping, parcel pickup, cart room, click and collect, and parking lot areas.

Requirements

• Must be at least 18 years of age.
• Previous retail/customer service experience preferred.

Responsibilities

• Provide leadership and direction to the front-end team.
• Maintain high standards of guest service throughout front-end operations.
• Supervise, train, coach, and develop all front end team members.
• Oversee the operation of cash registers, bookkeeping, parcel pickup, cart room, click and collect, and parking lot areas.

Benefits

• 10% employee discount on grocery items.
• Get Paid Daily with DailyPay.
• Paid Time Off (PTO/Vacation).
• Paid Floating Holidays & time and a half for hours worked on a company-recognized holiday.
• Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays.
• Paid Military Leave.
• Employee recognition programs with monetary rewards.
• Employee Health & Wellness Programs.
• Employee Assistance Program (EAP).
• Access to a national discount marketplace.
• Tools, resources and opportunities for career growth and development.
• 401(k) plan options with matching.
• Participation in Employee Stock Ownership Program (ESOP).
• Education benefits including tuition discount and scholarship programs.
• Additional Voluntary Benefits such as vision, accident and critical illness insurances.
• Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance for full-time positions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed