Senior Group Sales Manager

Marriott Hotels Resorts•Cleveland, OH

About The Position

This hotel is owned and operated by an independent franchisee, Savour Hospitality . The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Position Overview The Senior Sales Manager is responsible for representing the organization to customers, the public, and other external sources. Responsible for the development and performance of all sales activities in their assigned market. Listen to customer needs, analyze this information, and create tailored proposals. Negotiate and close sales while meeting/exceeding sales targets. Impress customers with tailored proposals, quality, and timely service in a pleasant and friendly manner. May work with local sales and account sales teams to drive production from targeted high priority accounts including maximizing business within the represented marketplace.

Requirements

4-year bachelor’s degree preferred.
Lodging sales experience in either luxury or upscale hotels and resorts.
Excellent customer service skills
Excellent communication skills, both verbal and written
Ability to effectively present information to individuals or groups
Proficient with Microsoft Office programs
Current Marriott experience preferred.
Ability to work independently (and in a team).
Strong attention to detail.

Nice To Haves

Current Marriott experience preferred.

Responsibilities

Develop the sales strategy for assigned market and ensure individual booking goals are met for self.
Ensure the development of a strategy account plan for the demand generators in the market.
Leverage demand engines to full potential.
Ensure focus is on proactive selling as well as reactive selling.
Activate and manage platforms required for sales processes.
Maintain current and accurate information on clients through databases and sources.
Define, develop and maintain contact with clients to ensure new and repeat business.
Responsibility of Business Development Manager through prospecting activities.
Develop and scout partnerships.
Produce and deliver presentations as needed to clients and third party planners.
Promote and sell the hotel by participating in industry trade shows and sales trips.
Ensure successful performance by meeting and exceeding budget, controlling expenses and providing a return on investment for the owner and investors.
Stimulate productivity through positive guidance and a challenging environment.
Perform other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.