Senior Group Sales Manager

Maybourne Hotels Ltd•Beverly Hills, CA

58d

About The Position

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position The Senior Group Sales Manager will be responsible for driving group sales, developing and maintaining strong client relationships, and ensuring the achievement of revenue goals. This role requires a strategic thinker with a proven track record in the luxury hotel segment, excellent communication skills, and a passion for delivering exceptional guest experiences.

Requirements

Minimum of 5 years of experience in group sales within the luxury hotel segment, with a proven track record of achieving sales targets and growing revenue.
Bachelor's degree in hospitality management, business administration, or a related field preferred.
Excellent negotiation, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in sales management software and CRM systems.
Self-motivated, detail-oriented, and able to work independently and as part of a team. Passionate about luxury hospitality and delivering exceptional guest experiences
In-depth understanding of the luxury hotel market, client preferences, and industry trends.
Prolonged periods of sitting at a desk and working on a computer.
Prolonged periods of walking around and standing.
Must be able to lift up to 15 pounds at times.

Responsibilities

Develop and implement effective sales strategies to achieve group sales targets and maximize revenue. Identify new business opportunities and markets to grow group sales.
Build and maintain strong relationships with clients, ensuring high levels of guest satisfaction and repeat business. Act as the primary point of contact for key accounts and negotiate contracts to secure group bookings.
Conduct market research and competitor analysis to identify trends and opportunities. Prepare and present sales reports, forecasts, and performance metrics to senior management.
Work closely with other departments, including catering, events, and operations, to ensure seamless execution of group bookings. Coordinate with the marketing team to develop promotional materials and campaigns targeting group business.
Represent the hotel at industry events, trade shows, and networking functions to promote group sales and establish relationships with potential clients. Maintain a strong presence in the luxury hospitality market.
Proactively manage, qualify, solicit, and book group blocks. Prepare brand communication such as proposals and contracts. Responsible for ensuring the closing of the sale.
Effective management of a portfolio of key accounts through planned sales activities
Identify opportunities to up-sell into premium and suite categories.
Participation in tradeshows and workshops may be required.
Hosting of site inspections and familiarization trips as needed.
Must have exceptional attention to detail and follow up skills to create client loyalty and confidence.
Monitor actual sales and revenues to determine variance and assess goal accomplishments and adjust strategies accordingly.
Monitor and achieve sales targets and revenue goals for group business segment.