Senior Group Practice Manager

Hanger, Inc.•Columbus, OH

About The Position

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. The Senior Group Practice Meader plays a critical role in ensuring patients receive timely, high-quality care across a connected network of clinics. This role is responsible for executing strategic growth plans, optimizing patient care delivery, and fostering a unified clinic culture. With 11–15 direct reports, including Clinic Managers, the Sr. GPM plays a key role in aligning teams, removing barriers to care, and driving results across a group practice. The role balances operational and financial oversight with a strong focus on employee engagement and patient experience—serving as a key advocate for both. They also support strategic partnerships with hospitals, working closely with sales to strengthen referral relationships and expand access.

Requirements

BA/BS degree in business administration, therapy program or related filed or equivalent experience. Masters in same preferred.
Minimum of three to five years in a position of general management and/or marketing in a multi-site environment; healthcare background preferred.
Minimum of three to five years supervisory experience.
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
Excellent interpersonal, oral and written communication skills.
Proven ability to establish and execute operational objectives, policies, procedures and work plans.
Proven proficiency in delegation and holding individuals accountable for results
Ability to persuade others in sensitive complex situations while preserving relationships.
Strong ability to partner and collaborate with others across and outside the organization.
Ability to evaluate and monitor clinical capabilities and skill levels.
Proven ability to effectively manage, develop and motivate employees.
Strong proven ability to interpret and analyze financial statements and use that information to drive business results.
Required to be proficient in Windows Based office technologies (ex. Word, Excel, PowerPoint)
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
Keep the patient at the center of everything that you do, building lifelong trust.
Foster open collaboration and constructive dialogue with everyone around you.
Continuously innovate new solutions, influencing and responding to change.
Focus on superior outcomes, and calibrate work processes for outstanding results.

Nice To Haves

Masters in same preferred.
healthcare background preferred.

Responsibilities

Ensure timely, high-quality patient care and satisfaction.
Connect individual clinics into a cohesive team, sharing resources and addressing gaps between locations to improve efficiency and care coordination.
Ensure patients are matched with the best-fit specialists and that care moves forward without delay—using root cause analysis and performance management to resolve bottlenecks.
Work closely with both sides of the dyad to identify and eliminate delivery barriers, improving speed and quality of care.
Communicate effectively across all levels—up, down, and across—to maintain alignment, transparency, and coordinated execution.
Lead staffing strategy and talent development across clinics.
Provide mentorship and oversight to clinical staff, promoting best practices and quality standards.
Partner with clinicians and the CSA team to ensure proper training and care capabilities across clinics.
Promote clinical excellence through mentorship, training, and adherence to best practices.
Foster a unified, collaborative culture that supports employee engagement and growth.
Oversee daily operations across multiple clinics, ensuring efficiency and consistency.
Align clinical and operational strategies with dyad partners and regional leadership.
Manage resource planning, forecasting, and project delivery.
Support strategic initiatives and partnerships within the market.
Ensure compliance with healthcare regulations and organizational policies.
Serve as a thought leader, bringing innovative ideas to improve care and operations.
Maintain a dual focus on operational and financial performance while advocating for employee engagement and patient experience.
Monitor KPIs and financial performance across the group practice.
Own budgeting, forecasting, and financial reporting.
Implement incentive models that reward productivity, quality, and engagement.
Work with AD and Sales to identify and develop the strategic vision for targeted relationships with new and existing clients and oversee the execution of plans.
Collaborate with Sales to build and maintain strategic relationships with clients, referral sources, and healthcare partners.

Benefits

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest