Senior Group Manager, Genesis Customer Experience
Hyundai Motor America•Fountain Valley, CA
448d•$137,025 - $203,000
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About The Position
The Senior Group Manager, Customer Experience at Genesis is responsible for leading the efforts to define, implement, and measure a brand-differentiating customer experience. This role involves managing the retail sales and service experience teams, focusing on guest and owner satisfaction, and utilizing data to enhance customer experiences, ultimately driving sales, loyalty, and retention.
