Senior GRC Compliance Analyst (Hybrid - Seattle)

Nordstrom•Seattle, WA

1d•Hybrid

About The Position

Join Nordstrom's Governance, Risk, and Compliance (GRC) team as a Senior Analyst specializing in PCI compliance. You will be a key member of our Compliance Assessment (CA) Team, building scalable compliance programs to enhance Nordstrom's security posture, reduce risk, and ensure audit success across complex regulatory frameworks. In this role, you will lead domain-specific regulatory compliance activities, adapting standard procedures to address varying regulatory scenarios while educating stakeholders on compliance requirements and regulatory changes. You will have authority to implement process improvements within your specialized domain and make domain-specific recommendations to senior staff for enterprise-wide changes. Are you a skilled compliance analyst who enjoys managing security assessments? Do you have a passion for protecting companies from the latest security threats? Do you think about ways to foster continuous improvement in security controls using AI and automation? Join our team and be part of a company that is on the cutting edge of retail technology geared at getting consumers the products they love in a safe and secure environment.

Requirements

Experience: 5+ years of experience in regulatory compliance with demonstrated specialization in specific regulatory domains
5+ years of experience managing technically complex PCI assessments end to end with external assessors
Deep knowledge of PCI assessment processes and requirements at a Level 1 merchant, including data centers, retail locations, call centers, and cloud computing environments
Education: Bachelor's or Master's degree in Information Technology, Computer Science, Cybersecurity, or related field, or equivalent work experience
Technical Knowledge: Demonstrated proficiency with security and regulatory frameworks (CIS, NIST, SOX, HIPAA, PCI DSS, CCPA, etc.)
Broad and deep understanding of the retail business domain, including experience with online, phone order, and physical store sales channels
Knowledge of how regulatory requirements can be met across a diverse set of technical environments—from legacy mainframe computers to containers in the cloud
Experience building or maintaining a Common Control Framework
Skills: Advanced compliance assessment capabilities and stakeholder management experience
Ability to adapt methodologies to complex regulatory scenarios
Strong bias for results and can operate with autonomy to address bottlenecks, provide escalation management, anticipate and make trade-offs, and encourage behavior to maximize business benefit
Highly collaborative skillsets and can build and leverage relationships with internal and external stakeholders
Excellent written and verbal communications, including presentation skills, and proven ability to effectively communicate with all levels of the organization, as well as with external parties

Nice To Haves

Certifications: Professional-level certification preferred (CISA, CRISC, CIPP, CPA, CIA, CISM, CISSP, or equivalent)
Domain-specific certifications valued (PCI Professional, SOX certifications, privacy certifications, or relevant regulatory specializations)
Additional Experience: Experience with assessment automation
Technical background and demonstrated proficiency in security tooling
Experience with Onspring GRC platform

Responsibilities

Design and execute specialized compliance assessments for complex regulatory environments, emerging regulations, multi-jurisdictional requirements, and specific industry standards, adapting methodologies as needed
Serve as a PCI subject matter expert and lead the annual merchant assessment process
Support various regulatory and security assessments , applying both qualitative and quantitative assessment techniques and developing test approaches for compliance validation
Provide guidance and best practices to Nordstrom engineers and leadership on how to effectively meet regulatory requirements
Coordinate operational activities across multiple stakeholders including Legal, IT, Finance, and Business teams to ensure comprehensive regulatory coverage and effective remediation strategies
Manage the full lifecycle of applicable risk/compliance remediation plans , including the development of detailed treatment plans, their documentation, rigorous tracking, and validation of efforts from internal stakeholders
Implement process improvements within specialized compliance domains, developing standardized approaches and best practices for recurring regulatory assessment scenarios
Drive the standardization and enhancement of assessment programs and improve the Common Control Framework to increase control testing efficiency
Identify and implement process improvements to enhance operational efficiency
Provide input and guidance on security policies and standards to ensure compliance with regulatory requirements
Develop compliance metrics and reporting for specialized regulatory domains, creating dashboards and analytics that provide actionable insights to management and support regulatory reporting
Define KPIs and KRIs and continuously measure and report on the effectiveness of our control posture, driving year-over-year improvement and sustained audit success
Support quarterly strategic initiatives by contributing regulatory expertise to short-term compliance projects and organizational improvement efforts
Contribute to the strategic vision and roadmap for the Compliance Assessment Team, supporting the development of reusable, scalable solutions to enhance program efficiency and support organizational growth
Educate stakeholders on regulatory compliance requirements and changes through training sessions, workshops, and consultation to improve organizational compliance awareness and readiness
Mentor junior analysts by providing guidance on assessment techniques, regulatory interpretation, and organizational compliance practices