Senior Graduate Student Service Advisor (Hybrid)

University of California-Irvine • Irvine, CA

233d • $58,600 - $70,000

About The Position

The Senior Student Services Advisor (SSSA) in the Samueli School of Engineering's Graduate Student Affairs Office (GSA) unit reports to the Graduate Affairs Programs Director. This position uses skills as a seasoned, experienced student services professional to independently manage student services at the School level. The SSSA is responsible for the School-level oversight and implementation of all academic, administrative and curricular aspects of graduate programs and student affairs related to Engineering graduate programs. The SSSA advises students and resolves student services-related issues on the full range of academic issues. The SSSA leads in the implementation of program policies and procedures across all graduate programs in the school, works collaboratively with Department/Program faculty and staff as well as School and campus staff (especially in Graduate Division). The SSA is also responsible for a wide-range of tasks in support of the graduate programs in the School, which includes but is not limited to overseeing enrollment and academic standards, recruitment (both in person and online) and admissions, graduate student retention and development, coordinating and administering fellowships, commencement, assisting with data collection and analysis (related to academics and financial support), supporting the Graduate Student Committee (GSC) of Engineering faculty, and academic advising for inter-disciplinary programs.

Requirements

• Working knowledge of advising and counseling skills and techniques.
• Ability to track student progress and assist students with obstacles impacting their education.
• Understanding of federal statutes related to student and applicant records (e.g., FERPA).
• Strong verbal and written communication skills.
• Effective interpersonal skills to build relationships with students, faculty, and staff.
• Multicultural competencies to work with diverse populations.
• Skills in monitoring and assessing processes to make improvements.
• In-depth knowledge of post-degree employment opportunities and practices.
• Project management skills and social perceptiveness.
• Ability to utilize and maintain graduate student data for enrollment tracking and retention.
• Bachelor's degree in related area and/or equivalent experience/training.
• 3-5 years of graduate student services work experience.

Nice To Haves

• Ability in problem identification and reasoning.
• Skills in judgment and decision-making.
• Ability to conduct informational presentations.
• Skills in scheduling and coordinating travel plans.
• Ability to schedule and coordinate school visit events.

Responsibilities

• Manage student services at the School level.
• Oversee and implement academic, administrative, and curricular aspects of graduate programs.
• Advise students and resolve student services-related issues.
• Lead the implementation of program policies and procedures across all graduate programs.
• Collaborate with Department/Program faculty and staff as well as School and campus staff.
• Oversee enrollment and academic standards.
• Coordinate recruitment and admissions efforts.
• Support graduate student retention and development.
• Administer fellowships and commencement activities.
• Assist with data collection and analysis related to academics and financial support.
• Support the Graduate Student Committee (GSC) of Engineering faculty.
• Provide academic advising for inter-disciplinary programs.

Benefits

• Medical insurance
• Sick and vacation time
• Retirement savings plans
• Access to discounts and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree