Senior Global Technical Trainer, Digital Pathology - ONSITE

Leica Microsystems • Vista, CA

78d • $100,000 - $135,000

About The Position

The Senior Global Technical Trainer, Digital Pathology for Leica Biosystems is responsible for serving as the Master Trainer (MT) for various Digital Pathology (DP) products, such as the Aperio GT 450, our flagship pathology slide scanner. The MT is responsible for worldwide service training, certifying Field Service Engineers (FSEs) and Qualified Trainers (QTs) and maintaining and updating service curricula. The MT collaborates closely with R&D and Global Support to continuously improve external quality and product serviceability. This position reports to the Manager, Technical Writing & Training, is part of the Digital Pathology (DP) Global Support and Technical Training Team located in Vista, CA and will be an ONSITE role. NOTE: This is an ONSITE position. Candidates not located, or willing / able to relocate to the Vista, CA area need not apply.

Requirements

• Bachelor's in Engineering, Life Sciences, Education, or related field of equivalent practical experience.
• 3+ years in technical training or field service for regulated medical devices.
• 3+ years designing, delivering, and assessing instructor-led, virtual, and hands-on courses for complex electromechanical instruments, including validated written and practical competency assessments.
• Proven ability to configure and troubleshoot Windows-based servers, networking, and imaging workflows (DICOM/LIS); demonstrated use of diagnostic software and log-analysis tools.
• Hands-on experience managing a validated Learning Management System (e.g., Cornerstone, SuccessFactors): course setup, version control, user enrollment, and compliance reporting.

Nice To Haves

• M.S. or Ph.D. in Engineering, Biological Sciences, Education, or Instructional Design.
• Working knowledge of ISO 13485 and FDA 21 CFR 820 training-record requirements, evidenced by participation in audits or compliance projects.
• Prior hands-on service or training experience with Leica Biosystems Digital Pathology scanners (GT 450, VERSA, CytoVision) or comparable whole-slide imaging systems.
• Proven track record creating SCORM-compliant modules in Articulate 360/Captivate and deploying them in a validated LMS (≥ 10 courses released).

Responsibilities

• Deliver technical training —classroom or remote—for Field Service Engineers, Qualified Trainers, and other service or support personnel on Digital Pathology hardware, software, and workflows.
• Maintain training compliance through monitoring on time completion of assigned trainings in the LMS to meet ISO 13485 / 21 CFR 820 requirements.
• Develop and maintain curricula —slide decks, facilitator and participant guides, e‑learning modules, job aids, and service manuals—keeping all content synchronized with design changes, TSBs, and regulatory updates.
• Partner cross‑functionally with R&D, Product Management, Quality, and Global Support Engineers to create launch‑ready service training and to translate engineering updates into field‑usable procedures.
• Manage training assets (scanners, servers, demo datasets) to ensure equipment reliability, cybersecurity compliance, and a safe lab environment.

Benefits

• Comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
• Annual salary range for this role is $100,000.00-$135,000.00.
• This job is also eligible for bonus/incentive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree