Senior Global Key Account Manager Pharma

Grundfos • Saint Cloud, MN

203d • Remote

About The Position

Grundfos is looking for a Senior Key Account Manager to join our team. The ideal candidate would have a good understanding of the industry and the pharmaceutical market as well as having a strategic and customer-focused mindset. In this role, your primary responsibility is to drive end user engagement in the pharmaceutical vertical and manage selected global key accounts. The purpose is to grow share of wallet and pipeline, whilst establishing partnerships and being the point of contact for the global key accounts. This role must enable commercial impact, best practices and scale these across regions in the global organization. This position may support other selected vertical as needed. This role is remote and can be based anywhere in the Midwest or Northeast US.

Requirements

• A bachelor's degree in engineering or business, or equivalent experience.
• Engineering and commercial combined working background.
• At least 5 years of Key account management experience from a large international company.
• Good understanding of pharmaceutical industry trends and production processes.
• Experience of working in B2B with end users.
• English proficiency.
• Good business understanding.
• Great communication skills - verbally and written.
• Great stakeholder management skills - across borders and on all levels.
• Good negotiation skills.
• Good analytical skills - good at identifying and summarizing learnings in a structured way.
• Experience working with CRM and MS office, specifically Excel for analyzing purposes.

Responsibilities

• Develop, engage and grow the selected Key Accounts globally.
• Develop key account strategy, deep dive analysis and action plan aiming at achieving collaboration, preferred supplier agreements and grow impact with key accounts at global level.
• Work closely with a matrix sales organization to focus on both HQ level and local level.
• Be the one point of contact for this customer group to ensure external high customer satisfaction and loyalty, and internal good coordination and transparency.
• Proactively follow up, analyze, and report on Key Accounts and ensure regular internal and external dialogues.
• Develop knowledge/competency to drive the strategic conversation and value selling dialogue with customers.
• Drive balanced Opex and Capex opportunities portfolio and promote the whole one portfolio offering including digital offerings and services.
• Monitor and report on pipeline, order intake, sales, profitability across globally.
• Ensure quality opportunity pipeline and strong hit rate.
• Ensure knowledge sharing with the team and take responsibility for own competence development.
• Collaborate with internal stakeholders to ensure we are perceived as highly customer centric and collaborative.

Benefits

• Flexible working hours.
• 5 paid holidays.
• Paid time off for volunteering.
• Up to 20 paid vacation days.
• Competitive medical insurance rates through medical, dental, and vision plans.
• 401(k)-match program.
• Annual bonuses.
• Parental support.
• Internal well-being consultants and programs.
• Access to the modern Grundfos Academy for personal and professional development.
• Diverse, inclusive environment with employee-led forums.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Machinery Manufacturing
• Education Level: Bachelor's degree