Senior Global Customer Success Business Manager
Splunk
397d•$160,000 - $220,000
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About The Position
The Senior Global Customer Success Business Manager at Splunk is responsible for driving the operating cadence for Customer Success (CS) by reviewing key business insights, themes, and trends. This role involves understanding business processes, performance metrics, and supporting data to inform progress and recommend business decisions. The position requires collaboration with CS leadership to enhance team performance and the development of new KPIs, as well as providing coaching to CS Business Analysts.
