Senior Gifts & Data Coordinator

Emerson College • Boston, MA

13d • $25 - $30 • Hybrid

About The Position

Reporting to the Development Database and Analytics Manager, the Senior Gifts & Data Coordinator will provide a high level of administrative and operational support to the Advancement Services office, working collaboratively with all departments within Institutional Advancement (IA). The critical functions include responsibility for gift processing and biographical records management, maintaining the highest level of data integrity within the system of record and all supplemental technologies, and general office duties.

Requirements

• High School Diploma or equivalent required; Associate’s Degree preferred.
• 3 to 5 years of data entry experience in a busy, professional office environment required, including experience using demonstrated proficiency with Raiser’s Edge NXT (Web view and Database view) required.
• Strong database and CRM skills, with a focus on data accuracy, segmentation, and database management best practices.
• Highly proficient in Microsoft Office (Excel).
• Requires the ability to effectively communicate in person and through communication media.
• Highly detail-oriented with a critical eye for accuracy in data entry and analysis.
• Strong interpersonal and organizational skills.
• Ability to learn and apply new technologies and processes.
• Ability to prioritize work and make continued progress on multiple projects simultaneously while meeting deadlines.
• Excellent problem-solving and analytical skills.
• Customer service orientation and ability to work effectively independently as well as collaboratively with other colleagues.
• Ability to understand and follow directions and complex policies and procedures.
• Ability to work with and maintain highly confidential information.
• Requires long periods of mental concentration and attention to detail.
• Requires the constant coordination of mental and visual attention.
• Requires the ability to lift and move material occasionally.

Nice To Haves

• Experience working in higher education or the non-profit sector, specifically in development, preferred.

Responsibilities

• Utilizing Emerson College’s fundraising CRM (currently Raiser’s Edge NXT) to process all types of donations from various sources, including those that are more complex in nature.
• Execute gift adjustments and feed gift transactions to Workday, ensuring that gifts are recorded, receipted, and reported to reflect the donors’ intentions while adhering to specified legal, IRS, CASE, and Emerson College policies and procedures.
• Create and update biographical records for Emerson constituents, including donors and alumni, utilizing supplementary technologies (i.e., ImportOmatic) to manage bulk imports of data.
• Build and deliver complex queries/reports/exports/lists from IA’s CRM, managing requests strategically with attention to detail and accuracy.
• Work directly and effectively with IA colleagues, other departments, as well as with Emerson’s Finance division staff to confirm receipt of gifts and accurate data in Raiser’s Edge NXT.
• Execute regular data clean-up and maintenance, as well as manage other data entry projects as needed.
• Create and update procedure documentation.
• Assist the manager with training and support of Raiser's Edge NXT users to leverage their use of the database.
• Assist the manager in implementing controls, including gift reconciliation, to ensure data integrity and accuracy.

Benefits

• In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members.
• We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.
• Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible.
• Additional benefits such as life and disability coverage as well as commuter offerings are available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees