Senior Gift Card Program Manager

MGM Resorts International

114d

About The Position

MGM Resorts International is seeking a Senior Manager to lead our Gift Card Program, part of our Loyalty Marketing team focused on financial partnerships. This high-impact role blends marketing, analytics, operations, and vendor management, offering the opportunity to build a best-in-class program that drives revenue and brand loyalty across our iconic destinations.

Requirements

• 5+ Years of Prior Relevant Experience
• Strong data and reporting skills—must be comfortable pulling reports and working in Excel to uncover insights.
• Experience leading cross-functional projects with teams like IT, Legal, Compliance, Finance, and Operations.
• A self-starter who thrives in a fast-paced, high-volume environment.
• Comfortable working remotely, but must be based in the Las Vegas area and able to visit properties 1–2 times per month.
• Experience in the gift card or financial partnerships space is a plus.

Responsibilities

• Own and manage the full gift card lifecycle—including operations, compliance, and marketing strategy.
• Develop and execute multi-channel campaigns in partnership with Brand Marketing, PR, Paid Media, and Property Marketing teams.
• Lead promotions and drive sales growth across online, in-store, 3rd-party retail, and B2B distribution channels.
• Act as the primary point of contact for internal stakeholders and external partners, including our third-party gift card processor.
• Pull, analyze, and interpret performance data by channel to evaluate campaigns and identify opportunities for optimization.
• Host monthly business reviews to share insights with senior leadership, including performance metrics such as activations, redemptions, and incremental spend.
• Manage the program’s annual operating budget and track KPIs.
• Occasionally travel to MGM Resorts properties to support onsite marketing efforts and train teams on the gift card program.

Benefits

• Prioritize your wellness, access programs crafted to nurture your mental and physical health.
• Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
• Savor delicious meals for free in our employee dining room.
• Park with ease—whether you're on or off shift, it's free!
• From healthcare to financial support and generous time-off options, we’ve got you covered.
• Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees