Senior General Manager

JLL • Dallas, TX

80d • Onsite

About The Position

The Senior General Manager serves as a strategic leader responsible for overseeing either a large, complex premier asset or multiple properties within a campus setting that function both as client facilities and as Class A commercial assets. This role provides focused leadership and expertise to ensure exceptional service delivery, financial performance, and superior client/tenant satisfaction while implementing strategic initiatives that optimize both facility operations and asset value.

Requirements

• Bachelor's degree required
• Minimum of 8-10 years of facility and/or property management experience
• 5+ years of experience managing teams in a complex commercial property environment
• Demonstrated success managing large scale or campus style commercial properties
• Strong financial acumen with experience managing complex budgets and P&L responsibility
• Real estate license required within the first six months (as required by jurisdiction)
• Advanced operational knowledge of building systems and commercial property management

Nice To Haves

• Industry accreditations (RPA, FMA, CPM) strongly preferred
• LEED AP/Accreditation preferred
• Experience with both operational management and financial oversight of significant real estate assets
• Proven track record of building and maintaining strong client relationships
• Excellent project management and organizational skills with ability to handle complex operational challenges
• Proficiency in Microsoft Office and relevant property/facility management software
• Superior leadership abilities with demonstrated success developing high performing teams

Responsibilities

• Develop and implement property-specific strategies that address both facility operations and commercial property management goals
• Conduct regular property inspections and performance reviews to maintain Class A standards
• Lead preparation and implementation of annual budgets for revenue, operating expenses, and capital expenses
• Maintain exceptional client and tenant relationships while serving as primary senior-level contact for stakeholders
• Supervise and mentor General Managers and other key personnel, setting clear performance expectations
• Oversee significant construction projects, including review and approval of specifications and contractor deliverables
• Implement innovative solutions and technology to enhance operational efficiency and pilot new initiatives

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Real Estate
• Education Level: Bachelor's degree