Senior General Manager

JLL•Jersey City, NJ

6d•$180,000 - $240,000•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior General Manager What this job involves: As a Senior General Manager at JLL, you will lead and oversee comprehensive real estate operations for a Class A office complex in Jersey City. This executive role requires you to manage complex client relationships, deliver exceptional service outcomes, and guide cross-functional teams toward ambitious performance targets. You'll be responsible for developing and executing business strategies that align with JLL's vision of shaping a brighter way for our clients, ourselves, and our fellow employees. The position demands strong leadership capabilities as you'll mentor senior managers, cultivate key client partnerships, and ensure operational excellence across all service delivery areas. You'll work closely with regional leadership to identify growth opportunities, optimize resource allocation, and maintain JLL's reputation for innovation and client-centric solutions. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this role ideal for an experienced leader ready to make a significant impact in the commercial real estate industry.

Requirements

Bachelor's degree in Business Administration, Real Estate, Finance, or related field
15+ years of progressive leadership experience in commercial real estate or related professional services
Proven track record of managing large-scale operations with P&L responsibility exceeding $50 million annually
Strong business development skills with demonstrated ability to secure and grow major client relationships
Experience leading and developing senior management teams of 25+ professionals
Advanced financial acumen including budgeting, forecasting, and performance analysis capabilities
Excellent communication and presentation skills for executive-level audiences and stakeholder management
Deep understanding of commercial real estate markets, trends, and industry best practices

Nice To Haves

Master's degree in Business Administration (MBA) or related advanced degree
Professional certifications such as CCIM, SIOR, CPM, or equivalent industry credentials
Experience with global real estate operations and cross-cultural team management
Track record of successful mergers, acquisitions, or major business integrations
Technology-forward mindset with experience implementing innovative solutions and digital transformation initiatives
Active involvement in industry associations and thought leadership within the commercial real estate community

Responsibilities

Oversee operational performance across a portfolio of class A office Properties, ensuring delivery excellence and client satisfaction metrics
Build and maintain executive-level relationships with key clients, serving as their primary strategic advisor and trusted partner
Mentor and develop management talent, fostering a culture of collaboration that strengthens team performance locally and across the globe
Collaborate with regional and global leadership teams to implement best practices and drive organizational objectives
Manage P&L responsibility, including budget development, forecasting, and resource optimization across business units
Present to senior leadership and key stakeholders on business performance and strategic initiatives
Champion diversity, equity, and inclusion initiatives while supporting each other's wellbeing across all teams