Senior General Manager, Mixed-Use

JLLMiami, FL
4dOnsite

About The Position

The Senior General Manager (SGM) will serve as a key member of the leadership team, overseeing property management services for a new and exciting sports anchored mixed-use lifestyle development in Miami, from ground-up to grand opening. In this pivotal role, the SGM will be entrusted with managing properties in strict accordance with JLL's established standards, procedures, and the Management Agreement. The position demands a results-driven approach, focusing on achieving financial targets, meeting operational objectives, and ensuring the highest levels of client and tenant satisfaction. Working in close collaboration with the regional leadership team, the SGM will play a crucial role in comprehending our clients' investment objectives and formulating tailored, property-specific strategic plans. Moreover, the position requires exceptional communication skills to maintain strong, productive relationships with building owners and tenants, ensuring alignment with organizational goals and stakeholder expectations.

Requirements

  • Minimum of seven (7) years of commercial real estate or property management experience
  • Experience with ground-up development properties
  • Minimum of three (3) to four (4) years of experience managing a team of three (3) or more people
  • Experience with managing capital projects
  • Advanced oral and written communication skills
  • Strong financial and accounting acumen, and experience with budgeting and financial reporting
  • Efficient problem-solving skills

Nice To Haves

  • Bachelors Degree
  • Seven (7) years of commercial property management experience, and 3-4 years’ experience managing people
  • Real Estate License is required within the first six months of assuming the position
  • Client focused approach
  • Proficient in Microsoft office and other required software

Responsibilities

  • Development and implementation of operating and capital budgets, and financial reporting
  • Ensure tenant satisfaction by implementing retention program and keeping tenants informed of any property activities
  • Oversee competitive bidding for service contracts and act as primary contact for contractors and vendors.
  • Assist in developing policies and procedures for tenant rent collections
  • Ensure property, or properties are operating in accordance with JLL best practices

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
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