Senior General Manager, FANS

Trinity Health • Pontiac, MI

89d

About The Position

Functions as the General Manager responsible for the oversight and coordination of the day-to-day operations of the Regional Health Ministry's (RHM) Food & Nutrition Services (FANS) Department in a large or sizeable multi-hospital setting. The Senior Manager of Food & Nutrition Services is responsible for successfully coordinating and directing all activities within the department in a multi-site or health system environment. Assists in development and management of preliminary program budgets in collaboration with THS Regional Managers and RHM stakeholders. Works with all levels of senior leadership and management teams at RHMs and within the region. Develops and implements effective cost reduction plans and implementation processes that support Trinity Health and RHM FANS goals, objectives, strategies, policies, and procedures. Ensures cost reduction targets and productivity improvement objectives are met, while cultivating service/product quality and customer satisfaction. Ensures the Regional Manager, THS and RHM stakeholders are kept abreast of issues or problems impacting program efficiencies and effectiveness. Attracts, develops and trains talent to ensure program quality, sustainability, long-term growth, and development. Leads by exemplifying the mission, vision and values of Trinity Health and the Regional Health Ministry.

Requirements

• BA or BS degree preferred in institutional management, dietetics or equivalent degree.
• Minimum of five years progressive experience in the field of dietetics or healthcare foodservice management.
• Ability to work effectively in a diverse, collaborative, and team oriented culture.
• Excellent leadership, analytical, organizational, planning, delegation, coaching, communication skills.
• Ability to be a self-starter and independent worker able to manage multiple conflicting priorities.

Nice To Haves

• Certified Dietary Manager certification (CDM).
• 7 to 10 years progressive management experience.

Responsibilities

• Oversees the day-to-day management of the RHM's FANS department and ensures program service support objectives are met.
• Provides a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functional areas.
• Provides operational and technical support to RHM stakeholders, managers, and System Office in support of the overall management of FANS programs.
• Develops, implements and coordinates within the RHM standardization of policies and procedures related to FANS expense management and operations.
• Ensures short and long-term regional financial objectives stay on course and drives initiatives with RHM teams that contribute to THS program short and long-term operational excellence.
• Provides fiduciary responsibility for RHM monthly outcome of FANS program profit and loss statement.
• Participates in monthly budget reviews with the Regional Manager and RHM stakeholders to identify budget variances.
• Keeps Regional Manager, THS informed of issues affecting program costs, service capabilities, effectiveness and efficiencies.
• Meets with direct reports and support staff to review overall operations goals/objectives.
• Develops and administers Program Quality Evaluations and reviews Customer Satisfaction Survey scores.
• Interviews, hires, trains, appraises, counsels, and supervises staff; handles disciplinary actions.
• Ensures timely completion of annual performance appraisals.
• Manages multiple projects and tasks in a fast paced environment.
• Participates in Trinity Health FANS Advisory councils to develop best in class programs.
• Maintains a working knowledge of applicable Federal, State and local laws/regulations.
• Ensures all aspects of departmental operations function in a compliant, optimal and efficient manner.

Benefits

• Full time employment
• Rotating shift

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees