Senior Fullstack Software Engineer (Nova)

Iterable

About The Position

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Position Overview: We are looking for a Senior Full-Stack Engineer to join the team building Nova’s agentic experiences within the Iterable platform. This team is responsible for the full end-to-end development of conversational and agent-driven workflows, including the interaction surfaces, orchestration layers, and core platform integrations that make these experiences seamless and intuitive for users. In this role, you will work across the stack to build both frontend and backend components that bring agentic capabilities to life. You will collaborate closely with design, product, and engineering partners to deliver high-quality, user-centered features. This position is well-suited for someone who enjoys solving complex product and technical problems, can navigate ambiguity, and brings a strong sense of ownership to their work.

Requirements

5+ years of experience building full-stack applications in production environments.
Strong proficiency with TypeScript and experience working across both frontend and backend systems.
Experience with modern frontend frameworks (React preferred) and backend application development.
Ability to design clean, maintainable APIs and internal interfaces.
Strong collaboration skills and comfort working closely with product and design.
Ability to operate independently, manage ambiguity, and drive work to completion.
Interest in building intelligent, agent-driven experiences, even without prior LLM experience.

Nice To Haves

Experience contributing to or building internal frameworks or developer tooling.
Familiarity with agent frameworks, agentic patterns, or LLM tool-calling workflows.
Strong intuition for UI/UX quality in interactive interfaces.
Experience with observability, performance tuning, or production debugging at scale.
Experience with event-driven or distributed systems.
Prior experience working in remote-first engineering environments.

Responsibilities

Build and iterate on the frontend and backend components that power agentic user experiences.
Collaborate with design and product teams to create intuitive, conversational interaction patterns.
Work across the stack to integrate frontend workflows with backend services, platform APIs, and internal tooling.
Contribute to the evolution of underlying frameworks, including agent workflows and supporting infrastructure.
Participate in architectural and design discussions to ensure solutions are scalable, maintainable, and aligned with product goals.
Write high-quality, well-tested code and help refine engineering standards and best practices.
Debug production issues, improve observability, and contribute to system reliability.
Partner with other engineers to deliver features from concept to production, including technical design, implementation, testing, and rollout.