About The Position

The AI & Automation team at TRM is responsible for designing and building AI-powered applications and agentic solutions that help our internal teams operate at scale. We partner directly with business leaders across the company to identify high-impact opportunities, then design, build, and own end-to-end solutions that meaningfully move key business metrics. We are looking for a senior, full-stack software engineer who is excited to work hands-on with modern AI technologies, build custom internal tools, and operate with a high degree of ownership. This role is ideal for engineers who want to stay deeply technical while also shaping what gets built, not just how it’s built. As a member of the AI & Automation team, you will embed closely with business teams (e.g., Intelligence, R&D, Operations, Talent, Finance, Legal, R&D), identify their most critical challenges, and design AI-enabled solutions that drive measurable outcomes. You’ll own these systems end-to-end—from ideation and architecture through delivery, iteration, and long-term maintenance.

Requirements

  • 6+ years full-stack software engineering experience building scalable web applications, services, and APIs
  • Proficiency in JavaScript/TypeScript and/or Python, and comfort working across the stack including frontend development (React or similar frameworks)
  • Experience building backend systems, working with various datastores such as (Postgres/pgvector, Pinecone, Redis) and designing APIs.
  • Demonstrated curiosity and hands-on experience with AI tools and applications - using modern AI models, agentic IDEs, or building AI-enabled workflows or prototypes.
  • Experience building or experimenting with custom developed agentic systems, workflow orchestration tools (n8n), or Agentic browser automation
  • A high degree of ownership and initiative, with the ability to operate independently in ambiguous problem spaces
  • Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
  • Experience collaborating cross-functionally and building trust with stakeholders at all levels of the organization

Nice To Haves

  • Direct experience integrating automated AI Evaluation/Testing/Observability suites to continuously test model effectiveness leveraging platforms such as DeepEval, Langfuse/LangSmith or similar

Responsibilities

  • Design, build, and own full-stack, AI-powered internal applications, including backend services, APIs, data storage, and user-facing interfaces.
  • Develop custom agentic solutions that leverage state-of-the-art AI models (e.g., OpenAI, Anthropic, Gemini) to automate workflows, augment decision-making, and scale business processes.
  • Embed within internal teams to deeply understand their goals, constraints, and key metrics, then translate those needs into technical solutions with clear success criteria.
  • Own projects end-to-end, including technical design, architecture decisions, scoping, delivery, iteration, and ongoing support.
  • Collaborate with non-technical stakeholders to expand their understanding of what’s possible with AI and help shape more ambitious solutions.
  • Build reliable, scalable systems that are used across the organization and touch critical parts of TRM’s operations.
  • Continuously evaluate impact, iterating on solutions quarter-over-quarter based on measurable business outcomes.
  • Contribute to a fast-moving, high-ownership engineering culture that values quality, velocity, and real-world impact.
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