Senior Freight Broker

Allen Lund Company, LLC • Pittsburgh, PA

75d

About The Position

We are looking for Senior Transportation Brokers to join our team! Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible for performing daily 'check calls' on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills. If this is you, or you like a challenge– let’s talk.

Requirements

• College degree highly desired or equivalent experience
• Self-motivated, enthusiastic team player who excels in a fast-paced environment
• Minimum of 3 year's experience in Freight Brokerage/customer service
• Excellent and effective communication skills
• Strong customer service orientation and excellent work ethic
• Ability to quickly process information and make decisions
• Effective negotiation and problem-solving skills, and ability to handle conflict
• Excellent time-management skills with the ability to multitask
• Highly organized and detail-oriented
• Ability to work well under pressure in a fast-paced environment

Responsibilities

• Contact new customers
• Freight Brokerage and booking loads
• Be responsible for customer acquisitions
• Develop and increase profitable volume with existing and newly acquired shippers
• Build relationships with developing accounts
• Use strong relationships to understand customer’s business, better qualifying them to identify and solve the customer’s problems
• Contact and build relationships with carriers
• Increase capacity for specific projects and lanes
• Gain up-to-date personal knowledge of market freight rates in order to determine a 'fair' price to pay trucks and charge shippers
• Offer rates established by Senior Transportation Brokers and management
• Negotiate as market demands
• Recommend solutions for customers to Senior Transportation Brokers and/or management
• Increase the overall capacity for the office and company
• Deliver exceptional customer service
• Uphold the company standard following the company principles of Customer, Company, Office

Benefits

• 401k with a generous match
• Competitive Compensation
• Unparalleled Benefits & Wellness
• Career Growth Opportunities
• Transfer Opportunities
• Share in Company ownership
• Employee Recognition program
• Training and Development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees