Senior Fraud Investigator

Sun East Federal Credit Union • Aston, PA

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About The Position

Sun East Federal Credit Union in Aston , PA is seeking a Senior Fraud Investigator to join our team. Are you a positive "people person" who has a strong work ethic and shares in the credit union philosophy of "people helping people"? Are you interested in starting a career with a stable and respected financial institution which offers opportunities for professional growth and advancement? If so, please read on! This position earns a competitive wage , depending on experience. We also offer a robust benefits package including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan with company match, life insurance, an interest rate reduction on loans, and employee discounts on things such as movie tickets, theme park tickets and discounted tickets to local events. If this sounds like the opportunity in the financial industry that you've been looking for, apply now! Under the direction of the Director, Financial Crimes & AML , the Senior Fraud Investigator is responsible for maintaining the Fraud Investigation program. Puts the member and fellow employees first – every day – exemplifying Sun East's Mission and Values in all that you do.

Requirements

• High School Diploma or equivalent
• A minimum of 3 years' previous experience in financial crime investigation is required.
• Familiarity with credit union policies and procedures regarding deposit and loan products.
• Excellent service and communication skills.
• Possess the ability to work independently, self-starter, strong organizational skills, strong problem-solving skills and attention to details.
• Proficiency in Word, Excel and Microsoft office is required.

Responsibilities

• Conduct member fact finding interviews and take written statements and affidavits of alleged fraud activity.
• Ensure investigations are conducted accurately in order to ensure compliance and regulations are adhered to.
• Partner with the internal staff to gather evidence and supporting documentation as needed.
• Partner with law enforcement on investigations involving various types of financial fraud cases.
• Maintain all necessary documentation on fraud cases, in the proper secured format, so that they can be referenced or used in court hearings; legal proceedings or bond insurance claims.
• Responsible for filing police reports, private criminal complaints and/or civil suits as it relates to financial crimes.
• Represent the Credit Union in legal proceedings as it relates to financial crimes.
• Recommend procedural changes to minimize potential losses.
• Identify and recommend areas of control that can be implemented to reduce the credit unions overall fraud loss exposure based on current trends.
• Investigate cases of ATM pin-based financial crimes.
• Responsible for completing, filing and tracking bond claims that fall under our Fidelity Bond insurance coverage.
• Create various fraud reports for management.
• Serve as back-up support to P2P/A2A Fraud Monitoring queue and investigations.
• Serve as back-up department contact for P2P/A2A fraud inquires.
• Assist in the completion of various legal orders which includes, but is not limited to: Domestic Account Freezes, Writs of Execution, Tax Levies, Subpoenas, and Search Warrants.
• Responsible for investigating all checks returned that related to fraudulent activity, forgeries, loan fraud, and any other fraud cases perpetrated against the credit union.
• Serve as a back up support for completing suspicious RDC (Remote Deposit Capture) investigation requests.
• Responsible for working on all alerts generated within our FRAML Module in Verafin.
• Review ChexSystems reports/faxes received on existing members.
• Serve as a back up support for monitoring and investigating alerts generated within the new account opening fraud solution.
• Responsible for investigating cases of loan fraud.
• Responsible for investigating Shared Branching fraud alerts.
• Responsible for investigating Identity Theft cases.
• Responsible for investigating Elder Financial Abuse cases.
• Track all cases related to financial crimes including the potential loss exposure, amount recovered, and total amount to be written off.
• Responsible for ensuring all financial crimes cases are worked according to procedures and recommended to the Director, Financial Crimes & AML to be written off within the required timeframe.
• Assist with reviewing and performing the necessary research on Service Events pertaining to, but not limited to, suspicious activity, scams, and elder financial abuse.
• Responsible for communicating any financial crime trends to the Director, Financial Crimes & AML.
• Work with the training department to develop ongoing fraud training for staff.
• Supports department related projects, as needed.
• Performs other duties as assigned.
• Takes training required for the position
• Understand and comply with all state and federal regulations and laws.
• Ensure compliance with all governing regulations, especially the Bank Secrecy Act/Anti-Money Laundering requirements.
• BankSecrecy Act/Anti-Money Laundering knowledge will be determined by the employee's position and responsibility.
• Seeks additional training in areas outside of the job requirements.
• Participates in community involvement activities.
• Participates in fraud industry networking activities.

Benefits

• medical
• dental
• vision
• a flexible spending account (FSA)
• a 401(k) plan with company match
• life insurance
• an interest rate reduction on loans
• employee discounts on things such as movie tickets, theme park tickets and discounted tickets to local events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED