Senior Fraud Analyst

Tib•Farmers Branch, TX

55d

About The Position

At TIB, we are committed to serving as Trusted Partners for community banks and our employees. We take great care to maintain a commitment to excellence and personalized service. We are dedicated to providing a diverse work environment that fosters inclusivity and growth. We offer a best-in-class benefits package that includes comprehensive health, life, and disability coverage, 401(k) retirement savings, generous paid time off, parental leave, tuition reimbursement, and other little extras to make work fun. If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Senior Fraud Analyst that will play a key role in supporting and leading the daily operations of the Security and Fraud Department. This position is responsible for monitoring and analyzing fraud trends, managing chargeback processes, conducting investigations, preparing regulatory reports, and ensuring compliance with applicable bank and card network regulations. The Senior Fraud Analyst contributes to minimizing fraud exposure, optimizing detection systems, and coordinating fraud prevention strategies across the organization.

Requirements

High school diploma or equivalent
3-5 years' experience in bankcard operations, fraud prevention, or chargeback analysis
Strong knowledge of VISA and MasterCard chargeback regulations
Excellent analytical, problem-solving, and decision-making skills
Strong attention to detail and ability to manage multiple priorities under tight deadlines
Exceptional verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Experience with FDR, Falcon, or similar fraud management systems
Strong interpersonal and teamwork abilities

Nice To Haves

Bachelor's degree
Experience with First Track, Falcon, Defense Edge or comparable fraud monitoring tools
Professional certification or training in fraud prevention or risk management