Senior Fraud Analyst

Taylor Bank

4h • Onsite

About The Position

JOIN A TOP PERFORMING BANK WITH STRONG COMMUNITY ROOTS

At Taylor Bank, everything we do is about serving our community and building strong customer relationships.

WE ARE SEEKING: A Senior Fraud Specialist to investigate fraud activity, analyze fraud trends, and support enhancements to fraud detection and prevention controls. You will serve as a subject-matter resource, partnering with cross-functional teams to mitigate fraud risk and reduce customer and financial impact. This position will be based out of our corporate office, located in historic downtown Berlin, Maryland.

Requirements

• Bachelor’s degree from accredited college/university, or equivalent combination of education and experience
• At least three (3) years of banking and fraud detection and investigation experience
• Proficiency in fraud detection software
• Solid skills in Microsoft Office Suite, particularly Excel
• Knowledge of applicable regulatory requirements
• Strong problem-solving and risk assessment skills
• Ability to handle confidential information with discretion

Nice To Haves

• Certified Fraud Examiner (CFE) or related certification preferred

Responsibilities

• Review and investigate system-generated alerts from the automated transaction monitoring and fraud detection platform. This includes analyzing patterns related to large cash transactions, wire transfers, and monetary instrument purchases.
• Lead and resolve standard, complex, high risk, and high-dollar fraud investigations across multiple channels, including card, ACH, wire, account takeover, check and digital banking.
• Document all investigative findings thoroughly and maintain detailed case files.
• Serve as a resource for fraud investigation best practices and case resolution.
• Mentor and support Fraud Analysts by assisting with investigations, escalation decisions, and case documentation.
• Handle inbound calls from customers regarding fraud and identity theft, providing advice and assistance as necessary.
• Recommend improvements to fraud detection rules, monitoring strategies, and internal controls.
• Perform quality reviews of fraud cases and provide feedback to the team.
• Collaborate with cross-functional teams (Operations, Risk/Compliance, IT, and customer-facing teams) to resolve fraud issues and implement prevention initiatives.
• Provide fraud awareness training and guidance to frontline and back-office staff to improve fraud identification, escalation, and prevention.
• Remain current on evolving fraud trends, typologies, and industry best practices.
• Prepare fraud reporting, trend analysis, and loss summaries for management.
• Support internal audits, regulatory exams, and risk assessments by providing documentation and analytical support.
• Additional tasks as assigned

Benefits

• Strong growth opportunities.
• A friendly, collaborative work environment.
• An amazing benefits package: including affordable medical, dental and vision plans; Health Savings Account with employer contribution; employer paid Life, short-term and long-term disability insurance; 401(k) with company match; generous paid time off, paid parental leave and more.
• This is a non-exempt position and is eligible for overtime pay. We also have a discretionary bonus plan, subject to company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level