Senior Forward-Deployed Solutions Architect

webAI • Austin, TX

3d

About The Position

The Senior Forward-Deployed Solutions Architect works at the intersection of client operations, product, and engineering to design end-to-end intelligent systems that deliver real operational value. Partnering directly with customers, this role translates current workflows and pain points into scalable architectures across hardware, software, AI models, data, and user interfaces—often in real-time, latency-sensitive environments. While initially embedded with an anchor client in food manufacturing, this role represents a core capability at webAI and requires someone who has shipped real systems, understands enterprise environments, and can drive outcomes through ambiguity with strong technical judgment and clear communication.

Requirements

• Experience architecting complex systems that integrate software, data, and AI components.
• Demonstrated experience shipping production systems and building real, working software.
• Strong understanding of enterprise environments, including system integrations, infrastructure, and data pipelines.
• Experience designing or integrating real-time or near-real-time workflow systems, ideally with embedded or edge constraints.
• Proficiency in data modeling, event-driven architectures, and system decomposition.
• Ability to map current-state workflows and design future-state systems aligned to business value.
• Experience balancing custom client work with productized and platform-level capabilities.
• Comfort leading technical discovery sessions with clients and translating findings into actionable designs.
• Strong communication skills across operators, engineers, executives, and product teams.
• Ability to operate effectively in ambiguous environments, prioritize well, and move from idea to delivered value.

Nice To Haves

• Familiarity with digital twin concepts, real-time perception systems, or multi-model orchestration is a strong plus, but not required.

Responsibilities

• Design the end-to-end intelligence architecture that supports perception, reasoning, and actualization in real operational environments.
• Map current-state systems, data flows, workflows, and equipment signals, and translate them into a clear future-state architecture.
• Define how sensors, models, algorithms, workflows, and user interfaces work together to support real-time decision-making.
• Work directly with client operators, supervisors, engineers, and leadership to understand pain points and prioritize work based on business value.
• Evaluate tradeoffs between custom solutions, product extensions, platform roadmap contributions, and rapid prototypes.
• Partner closely with engineering to ensure designs are buildable, scalable, and aligned with technical constraints.
• Partner with product to influence roadmap decisions based on real-world operational needs and reusable capabilities.
• Guide ML, software, and frontend engineers by defining requirements, data schemas, interface logic, and system interactions.
• Ensure solutions are grounded in reliability, safety, and clear user value, especially in latency- and uptime-sensitive environments.
• Communicate technical decisions clearly and plainly to both technical and non-technical stakeholders.
• Document system architectures, workflows, dependencies, and decision logic for internal teams and clients.
• Identify risks early and propose mitigation strategies before they become blockers.
• Serve as the technical owner for the first 3–6 months of implementation for major customer deployments.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision benefits package.
• 401k Match
• $200/mos Health and Wellness Stipend
• $400/year Continuing Education Credit
• $500/year Function Health subscription (US-based only)
• Free parking, for in-office employees
• Unlimited Approved PTO
• Parental Leave for Eligible Employees
• Supplemental Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees