Senior Food Service Manager

Aramark

27d • $65,000 - $85,000

About The Position

We are seeking an Senior Food Service Manager to join our Healthcare+ team at Boulder Community Health in Boulder, CO. This role is responsible for overseeing retail dining operations (including a coffee shop and cafe) as well as Patient Services and Diet Office functions. The Senior Food Service Manager will play a key role in delivering exceptional guest and patient experiences, driving operational excellence, and achieving financial and service goals in a healthcare environment.Compensation & BenefitsCompensation: The Salaried rate for this position is $65,000.00 to $85,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

Benefits: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Requirements

• 3–5 years of foodservice management experience required, including direct people leadership
• Proven ability to manage 35–40 employees in a fast‑paced environment
• Ability to multitask and prioritize across multiple service areas
• Experience with POS systems; proficiency in Microsoft Office and ability to learn new systems quickly
• Strong problem‑solving, organizational, and change‑management skills
• Experience with inventory management, cost controls, and ad hoc operational reporting
• Ability to work effectively with senior leadership and hospital stakeholders

Nice To Haves

• Strong front‑of‑house and retail leadership experience strongly preferred

Responsibilities

• Engage, coach, and develop team members using Aramark’s coaching model; recognize and reward performance.
• Set clear goals; ensure individual and team performance meets objectives and client expectations.
• Plan and lead daily huddles/briefings; foster a culture of accountability, respect, and service.
• Hire, schedule, train, evaluate, and, when necessary, discipline staff; manage labor to volume and standards.
• Oversee front‑of‑house operations (coffee shop, café, food court, quick service), ensuring speed of service, product quality, merchandising, and guest satisfaction.
• Manage POS/cash handling, promotions, planograms, upselling, and brand standards, including barista and beverage quality.
• Establish systems for ordering, receiving, storage, production, and service; minimize waste and maintain accurate inventory.
• Coordinate with vendors and internal partners; ensure equipment and smallwares readiness.
• Direct diet office operations and diet clerks, ensuring diet order accuracy, menu management, and compliance with allergen, texture, and therapeutic diet requirements.
• Manage trayline accuracy, on time meal delivery, late trays, isolation protocols, and call‑center/menu ordering services.
• Partner with Clinical Nutrition to support patient‑centered care and resolve service escalations.
• Monitor patient satisfaction through rounding and feedback; implement continuous improvements.
• Build strong relationships with hospital partners; identify needs and communicate operational progress and KPIs.
• Model exceptional customer service and support service retention and enhancement initiatives.
• Utilize Aramark processes and systems; analyze performance metrics, purchasing, and inventory trends; educate teams on key drivers to improve margins.
• Implement Operational Excellence fundamentals; meet and maintain food and labor initiatives.
• Standardize SOPs, scheduling, and production systems to drive quality, consistency, and efficiency.
• Advance sustainability initiatives, including waste reduction and energy and water stewardship.
• Ensure team members are fully trained and able to execute responsibilities consistently.
• Maintain a safe, sanitary environment in compliance with HACCP/ServSafe standards, health codes, and hospital policies.
• Ensure compliance with regulatory and accrediting requirements (e.g., wage and hour, Joint Commission, CMS).
• Conduct audits, temperature logs, incident reporting, corrective actions, and lead safety huddles.
• Collaborate with culinary, clinical nutrition, supply chain/materials management, facilities, and other departments.
• Job responsibilities may evolve based on client needs and business priorities.

Benefits

• Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees