Senior Food and Beverage Operations Manager - Embassy Suites by Hilton San Francisco Airport Waterfront

Hilton • Burlingame, CA

95d • $95,000 - $110,000

About The Position

The team at Embassy Suites by Hilton San Francisco Airport is looking for their next Senior Food and Beverage Operations Manager. Our hotel offers views of the bay along a waterfront trail, just five minutes from San Francisco Airport. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you'll love being a part of the Hilton team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list!

Requirements

• Minimum 7+ years in food and beverage operations, including hands-on management of independent restaurants, country clubs, hotels and banquet departments.
• Proven ability to develop, manage, and optimize operational budgets, ensuring profitability and cost control.
• Labor Control & Scheduling Expertise: Skilled in labor forecasting, scheduling, and controlling labor costs while maintaining high service standards.
• Innovative Leadership: Demonstrated creativity in modernizing and improving restaurant and banquet operations.
• Strong knowledge of food safety, quality standards, and compliance regulations.
• Ability to recruit, train, and mentor teams to foster a high-performance culture.
• Experience using operational metrics and analytics to inform strategy and continuous improvement initiatives.

Responsibilities

• Oversee the Food & Beverage operations and assist in the direction and organization of activities and services of all hotel food and beverage outlets.
• Provide consistent support to all staff during peak restaurant hours and banquet events on evenings, weekends and holidays.
• Develop and implement schedules for the food & beverage operations to maintain productivity and achieve profitable results.
• Plan and direct the staff to meet the daily needs of the operations.
• Observe food & beverage outlet operations and take necessary action to ensure all standards are being met.
• Ensure compliance with all Hilton's policies and procedures, and brand standards that relate to food and beverage.
• Implement effective cost control of food, beverage, labor and other operating expenses.
• Monitor the food & beverage budget to ensure efficient operation and that expenditures stay within the budget limitations.
• Hire, train, supervise, develop, discipline and counsel all food & beverage staff.
• Conduct daily preshifts and monthly F&B meetings to ensure effective communication across the food & beverage team.
• Attend mandatory meetings, including divisional meetings, labor meetings, leadership meetings, etc.
• Regularly review and evaluate customer satisfaction of the individual outlets.
• Investigate and resolve any food quality and service complaints.
• Monitor, review and provide performance feedback to all food & beverage staff.
• Partner with leaders from culinary and commercial teams in creation and merchandising of attractive menu designs.
• Participate in the development of the annual budget, develop short and long term financial operating plans.
• Conduct regular inventory of china, glassware, silverware, etc.

Benefits

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Access to a wide variety of educational credentials through our partnership with Guild Education
• 401K plan and company match to help save for your retirement
• Hilton Shares: Employee stock purchase program (ESPP) at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Accommodation