Senior Food and Beverage Operations Manager - Dual Properties

Marriott International • Bellevue, WA

403d • $84,000 - $103,000

About The Position

The Senior Food and Beverage Operations Manager oversees the daily operations of food and beverage services at dual properties, ensuring compliance with policies and standards while meeting customer expectations. This role involves managing budgets, supervising staff, and enhancing guest satisfaction through exceptional service and operational excellence.

Requirements

• High school diploma or GED with 5 years of experience in food and beverage, culinary, or related professional area.
• OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 3 years of experience in food and beverage, culinary, or related professional area.

Nice To Haves

• Experience in managing multiple properties or locations.
• Knowledge of budgeting and financial management in food and beverage operations.

Responsibilities

• Supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies, standards and procedures.
• Manages day-to-day operations, monitors quality, and meets customer expectations.
• Maintains the operating budget and verifies compliance with standards and legal obligations.
• Assists in ordering F&B supplies, cleaning supplies, and uniforms.
• Supports and supervises an effective monthly self-inspection program.
• Supervises staffing levels to meet guest service and operational needs.
• Encourages mutual trust, respect, and cooperation among team members.
• Develops specific goals and plans to prioritize and organize work.
• Monitors and maintains employee productivity levels.
• Communicates areas needing attention to staff and follows up to ensure understanding.
• Coordinates cleaning programs in all F&B areas and identifies trends for improvements.
• Creates a property environment that emphasizes motivation, empowerment, and teamwork.
• Provides services that exceed customer satisfaction and retention expectations.
• Implements proactive approaches to guest concerns and sets a positive example for guest relations.
• Administers performance appraisal processes for direct report managers and conducts employee performance appraisals.
• Identifies developmental needs of others and provides coaching and mentoring.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health care flexible spending account
• Dependent care flexible spending account
• Life insurance
• Disability insurance
• Accident insurance
• Adoption expense reimbursements
• Paid parental leave
• Educational assistance
• 401(k) plan
• Stock purchase plan
• Discounts at Marriott properties
• Commuter benefits
• Employee assistance plan
• Childcare discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: High school or GED