Senior Fleet Operations Engineer - IN
About The Position
Simbe Robotics is a leading retail robotics company providing in-store intelligence solutions that help retailers optimize operations, improve shelf execution, and deliver valuable data insights. Our autonomous robots and multi-modal data collection systems are transforming how retailers manage inventory and make data-driven decisions. Summary: Simbe's robots operate in live retail environments around the clock - and the Senior Fleet Operations Engineer is the technical force keeping them that way. This role sits at the intersection of hands-on electromechanical work and remote systems monitoring, requiring sharp diagnostic instincts, strong customer communication, and the technical range to move between field repairs and command-line troubleshooting. This is a high-ownership role on a small, fast-moving team. The work is varied, the stakes are real, and no two days look the same.
Requirements
- 5+ years of hands-on experience assembling or repairing complex electromechanical systems
- Proven troubleshooting skills across video, networking, and computer systems
- Proficiency with Linux CLI and shell scripting
- Comfort with web-based live control and monitoring tools
- Clear, professional communication â written and verbal â for both customer and internal audiences
- Based in or near the greater Portland, Oregon area
- Prior experience in field service, robotics, or deployment-heavy technical roles
Responsibilities
- Travel to customer stores to perform hardware maintenance, repairs, upgrades, and retrofits on deployed robots
- Remotely monitor robot fleets, respond to escalated alerts, and troubleshoot issues via remote login
- Support third-party field technicians by phone and remote access during on-site work
- Coordinate directly with customer store teams to resolve operational issues
- Identify recurring failure patterns and contribute to long-term fixes and process improvements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
