About The Position

The Workday Success Plans Team are all about our customers and their post Go-Live journey - we create programs to help them drive business value from The Workday Success Plans Team are all about our customers and their post Go-Live journey - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments. At Workday, we help the world's largest organizations adapt to what's next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we're serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. Would you enjoy learning new things in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers? The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday Spend expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies. Our Consultants have a deep understanding of Workday Financials applications. In this position, we are looking for expertise in some of the following Functional Areas: Inventory Stock Requests/Fulfillment Processing Par Management Cycle Counts Replenishment Mobile/Labels Inventory Accounting Backorder and Substitution Management Workday Strategic Sourcing Intake Forms Pipeline Sourcing Contracts Management Supplier Relationship Management Procurement Requisitions/Purchase Orders RFX Receipts/Receipt Accruals Supplier Portal Procurement Cards EDI Delivery and Shipping Locations Supplier Accounts Suppliers Supplier Invoices Matching 1099 Processing OCR/Email Ingestion Supplier Connections (RTC/OFC) Location Customer Account Numbers (LCAN) ML Features Expenses Spend Authorizations Expense Report Processing and Repayments Credit Card Processing Travel Booking Records OCR/Email Intake ML Features

Requirements

  • 5+ years of consulting experience in change management or management consulting
  • 5+ years of software consulting and deployment experience in Workday
  • 3+ years functional expertise in Workday Financials
  • Certified in Workday FINS and other specialty such as Expenses, Procurement, Suppliers, Inventory, Strategic Sourcing etc. Ability to certify in other Workday Financials functional areas and to deploy the solution.
  • Capable of influencing, interacting and collaborating with senior executives, internally and externally.
  • Capable of understanding complex, technical process issues and facilitate/influence decision making.
  • Excellent verbal and written communication skills.
  • Ability to distill complex concepts into compelling, relevant and understandable presentations is paramount.
  • Ability to demonstrate Workday effectively (including value, benefits, etc.) as part of any enablement program.
  • The ability to work on multiple engagements and deliverables simultaneously.
  • Bachelor's degree or equivalent and relevant working experience required.
  • Ability to travel up to 20%

Responsibilities

  • Conducting research to ensure understanding of customer questions and related Workday concepts.
  • Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
  • Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
  • Clearly and effectively communicating responses and value to customers.
  • Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
  • Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
  • Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
  • Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
  • Keeping up to date with industry practices and the ability to engage with our customers on those topics.
  • Helping drive the creation of new programs to drive customer feature adoption.
  • Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
  • Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
  • Provide one-on-one customer configuration designs
  • Deployments including full deployment of Workday features

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Professional, Scientific, and Technical Services

Number of Employees

5,001-10,000 employees

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