Senior Financial Aid Coordinator, Regional Campus

Kent State•Warren, OH

31d

About The Position

To coordinate student financial aid programs for a regional campus; to ensure departmental compliance with federal, state, and University regulations. Serve as primary back-up to the Director in their absence. Reports to designated supervisor.

Requirements

Bachelor's degree in a relevant field
Two years of experience in student financial aid.
Personal computer applications including Excel, Access and Word
Written and verbal communication and interpersonal skills
Interpersonal communication
Create and manage projects and programs
Manage people and provide direction.

Nice To Haves

Master's degree preferred.
Ellucian Banner experience preferred.

Responsibilities

Triage the needs of our financial aid staff regarding student assistance and financial aid needs.
Serve as primary back-up to the Director in their absence.
Coordinate student financial aid programs; ensure a high level of quality service within the department; may coordinate and implement training procedures for department staff; may supervise and coordinate reception services.
Develop reports to ensure compliance with all federal, state, and University policies and guidelines regarding financial aid; review federal and state regulatory updates and determine impact on Institutional compliance issues.
Assist in the development of policies and procedures for institutional programs; and maintain fiscal responsibilities for several state and institutional programs.
May create financial wellness programs for the campus which could include First Year Experience and Student Success Series.
Develop presentations for classrooms, hands on workshops and provide one on one exit counseling for loan recipient students.
Review and process all Satisfactory Academic Progress appeals for the campus, Program of Study forms and Maximum Time Frame reviews.
Serve as liaison for faculty and staff.
Counsel and advise students and parents regarding financial aid questions and concerns.
Assist with development and implementation of University policy related to awarding of financial aid.
Conduct informational presentations on the financial aid process.
Compile, analyze, and report data on student aid programs.
Determine eligibility, award packages, and adjust student financial aid packages.
Provide functional guidance of administrative/professional employees and/or direct supervision of support staff on an ongoing basis.
May provide ongoing facilitation of consecutive projects.
Perform related duties as assigned.