Senior Finance Operations Account Manager
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About The Position
Pilot is building a first-of-its-kind, hybrid software/service solution to tackle the financial back office (bookkeeping, tax, CFO, etc.) so that founders and business owners can focus on building and running their businesses. We already work with 1700+ customers in the tech startup and SMB sectors, and we are expanding rapidly. The Finance Operations team partners with our customers to support them in their business goals. This team manages the bookkeeping and accounting back office needs to a portfolio of customers across a range of industries. You will leverage our advanced tech to eliminate common errors, deliver faster results, and deliver an elevated customer experience overall. Beyond that, your feedback is key to building our product, and you may have opportunities to support our R&D teams in building better accounting automation, more efficient workflows, or more intuitive designs for our customers. This is a hybrid role based in our Nashville Ops HQ, with the opportunity to apply to become remote upon demonstrated good performance.
