Senior Finance IT Systems Engineer

Gong.io Inc.•Chicago, IL

49d

About The Position

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io. As Senior IT Finance Systems Engineer, you will support the planning and execution of NetSuite & other finance systems projects at Gong by leading the overall architecture and evolution of the finance systems topology. You will own the engagement with internal and external partners and manage projects from inception through the full SDLC life cycle. Reporting to the VP | Head of Information Technology, you will work closely with cross-functional teams to organize, report on, address and execute business needs.

Requirements

BS Degree in Computer Science.
10+ years of in-depth implementation and support experience on NetSuite leading IT projects, preferably in a SaaS environment
Proven experience with NetSuite advanced intercompany, multibook and ARM.
Knowledge of accounting and business processes in SaaS companies is ideal.
Solid understanding of full-cycle implementation of financial systems and application support processes.
Track record of multiple successful NetSuite full-cycle implementations.
Demonstrated strong functional skills within Order-to-Cash (O2C) and Procure-to-Pay (P2P) business processes.
Strong personality, track record of leadership, able to make tough decisions and persuade stakeholders.
Excellent written and verbal communication skills.
Expertise in industry-standard Finance processes across the Finance organization.
Familiarity with NetSuite, Zip, Navan, Expensify, Ironclad, and Salesforce.
You are adept at SuiteScript and have familiarity with Netsuites complete offering
Exceptional communication skills and a passion for collaborating with stakeholders (Accounting, Finance, Legal, Data Engineering) on functional processes, data challenges, and systems support and evolution
Project management and delivery ownership. Ability to collaborate efficiently with cross-functional stakeholders and communicate blockers and updates.
Excitement about working on complex systems and applying analytical and problem-solving skills for data analysis, technical configuration, support, and troubleshooting.
Bias for action and willingness to prioritize and execute high-priority tasks, managing multiple projects simultaneously.
Big-picture thinking and the ability to recommend and implement scalable, optimized business process solutions.

Responsibilities

Act as NetSuite product owner while lending your strong expertise with integrated systems, including NetSuite, Zip, Navan, Expensify, and Salesforce.
Own the financial systems roadmap in conjunction with your business partners
Working with your stakeholders you will drive the overall prioritization of the project pipeline
Architect and implement creative solutions to business problems by leveraging out-of-the-box NetSuite functionality, customizations, scripting, and workflows.
Provide NetSuite technical context to discussions about business needs to ensure we are leveraging native system capabilities wherever possible.
Build accurate reports/searches as requested by management.
Manage configuration changes to fields, workflows, roles/permissions, forms, records, saved searches, and reports and standardize the process that governs these changes.
Create comprehensive technical documentation for our NetSuite deployment, including fully documenting existing and new customizations, scripts, workflows, and defined business processes
Assist in designing, recommending, and implementing best practices as it relates to NetSuite
Partner with Finance, Sales Ops, HR, and other functional areas to enhance and build critical integrations
Responsible for documentation, design and execution of IT General Controls and related system controls, ensuring Netsuite is maintained in a clean and organized manner that is always "audit ready"
Partner & suggest best practices as it relates to NetSuite Billing Schedules and Consolidated Invoicing
Assist in building and teaching how to build reports/searches to streamline processes.
Enhance and/or create integrations between NetSuite and other systems including but not limited to: SFDC for transactional information, banking systems for payment application, Paystand (payment processor) & Avalara (for tax calculations).