Senior Field Systems Implementation Manager

Ferrovial-posted 5 days ago
Full-time • Mid Level
Dallas, TX
5,001-10,000 employees
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The Field Systems Implementation Manager, Senior is a self-driven, technical ly savvy individual with the ability to lead effective and capable teams. The Senior Field Systems Manager is responsible for all roadway technology systems from architecture, implementation and until the transfer to operation and maintenance in accordance with all requirements outlined in the Compr ehensive Development Agreement (C D A) and the Companies’ Project Management Plans . The scope of the field systems for this role includes the Toll Collection System (TCS), Intelligent Transportation System (ITS), and Network Communications System (NCS, collectively called “Field Systems”). These S ystems are required to operate smoothly to ensure highly reliable and accurate reporting of revenue, traffic, and leakage while providing drivers with a consistent and reliable experience.

  • Manage the Field Systems Implementation team consisting of Managers and technicians and specialists , to help them grow and achieve the companies’ strategic objectives .
  • Identify team needs for upcoming pipeline of new Field systems projects.
  • P repar e annual budgets, manage to the approved budget, and report on variances
  • Ensure the accurate reporting for Inventory and tracking of all RMA equipment is managed and accounted for correctly
  • Lead the Field System Implementation personnel to focus on on-time and on-budget delivery , analyzing system performance, acting on results of the analysis , reporting on system effectiveness, recommending system changes, presenting findings, and documenting all changes
  • Instill a safety - minded environment for all personnel by delivering a continual focus on the importance of health and safety and by ensuring all required training is completed .
  • Prepare and present weekly and periodic reports relating to the implementation of new Field Systems
  • Perform a cost-benefit analysis of alternatives for the implementation of the Field Systems taking into account their potential future O&M costs .
  • Lead the full lifecycle of toll gantry installations—from design review and procurement through physical deployment and commissioning
  • Develop and implement operational strategies to improve toll revenue accuracy, system uptime, and customer satisfaction
  • Oversee upgrades and transitions to new technologies , including any tolling assets such as gantry-mounted sensors, and back-office integrations
  • Lead incident response planning and execution for tolling-related disruptions, including root cause analysis and corrective actions
  • Lead and approve the procurement of outsourced services not provided by the field technicians , in accordance with Company policies.
  • Create, review and approve all procedures with any involvement from the Field Systems Implementation team.
  • Manage contractors in the design, development , and implementation of all roadside systems within the milestone dates defined in the project schedule .
  • Responsible for identifying , tracking, and escalating system/project progress, status, and risks.
  • Presents recommended technical solutions to Company Management.
  • Review existing technical and legal project framework and participate as an active stakeholder in the development and approval of Concepts of Operations ( ConOps ) for any new field systems.
  • For each approved implementation project, prepare and schedule all activities with special attention to budget and critical paths and report on progress against milestones, whether with internal or external resources.
  • Conduct procurement in alignment with LBJ/NTE/35 policies, from scope definition, RFP award, contracting (in coordination with legal team) and implementation with different contractors for the design, and deployment of Roadside Systems (both Toll Collection and Intelligent Transportation Systems) for the NTE, LBJ and NTE 35W projects on time and on budget.
  • Review, evaluate and approve all documentation (including requirements, functional designs, use cases and test plans, etc.) to ensure compliance to all requirements and identify operational shortcomings and contractual non-compliance items.
  • Review, evaluate and approve all test cases and test results to ensure compliance with all operational, technical, performance and CDA requirements; participating in Factory Testing, Integration Testing, User Acceptance Testing, Performance Testing and any other defined testing.
  • Coordinate all needed Change Requests (CRs) with contractors and follow the process from their approval to its execution/ implementation
  • Whether with internal resources or third party vendors, ensure that all implementations are conducted safely and in accordance with all applicable regulations and internal safety procedures.
  • Monitor works and contractors as to ensure safe operations and stop any unsafe activities.
  • Review, provide feedback and coordinate with all the roadside design and implementation teams, in order to make sure that all software and hardware affected by roadside modifications support the operations and CDA and internal procedures.
  • Coordinate resolution of impacts to existing field systems infrastructure as a result of ongoing construction.
  • Evaluate and coordinate insurance claims arising from third party damages to field system infrastructure.
  • Coordinate with all contractors for a proper design and execution to ensure continuous operations (against possible disruptions ) for the Company.
  • Coordinate and collaborate with the companies’ COO, CIO, Traffic Management Center and the ITS Operations Maintenance Managers to integrate the back-end tolling systems with roadside components, ensuring their logical, functional and technical alignment
  • Participate in field-systems-related meetings as needed with TxDOT, contractors and other developers.
  • Performs other job-related duties as assigned
  • Bachelor’s degree in IT, Computer Science, Electrical Engineering, Mechanical Engineering, Civil Engineering or a related field. A d egree may be substituted by experience above the stated requirements
  • 10 -15 + years of relevant prior ITS, technology implementation or management experience
  • Experience with hands-on implementation of telecommunications or other technological systems highly preferred
  • Deep understanding of toll system architecture, data flows, and performance metrics
  • Project management experience with coordination of teams or field crews in a technology environment preferred
  • Experience with vendor management, contract negotiation, and regulatory compliance
  • U nderstanding of recent developments and current trends related to tolling and congestion pricing
  • Effectively oversee, manage and delegate a team of approx. 1-5
  • Effectively manage tasks, deadlines , and individuals including vendor contracts
  • Ability to interact with colleagues in a self-managed team structure
  • Must be able to multitask, problem solve and implement innovative processes within a fast - paced environment
  • Strong knowledge of IT network communications and systems
  • Experience in Maintenance Management Systems
  • Must be able to demonstrate computer proficiency , especially as to Microsoft Excel, Word and PowerPoint and other PC based programs
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