Senior Field Systems Analyst

Ferrovial•Dallas, TX

13d

About The Position

The Senior Field Systems Analyst assists the Field Systems Analyst Manager in monitoring and supporting day-to-day operations of the ITS Tolling system and management of inventory control to ensure SLAs, KPIs, and general requirements are met and/or exceeded. The Field Systems Analyst also actively participates in Field Systems training activities and performs maintenance activities on occasion.

Requirements

Bachelor's degree in a business-related field or a Data Analytics-related field
3-5 years of experience in inventory control and analysis
3-5 years of experience in data analysis
Experience in SQL, DBA
Experience in Power BI and Tableau
Ownership of Projects
Excellent analytical skills
Excellent attention to detail
Excellent communication skills
Reporting and documentation skills
Effectively manage tasks, deadlines, and individuals through vendor contracts
Ability to interact with colleagues in a self-managed team structure
Must be able to demonstrate computer proficiency, especially in Microsoft Excel, Word, Power BI, Visio, and PowerPoint, and other PC based programs
Experience working with Oracle BI, Oracle Databases, and PostgreSQL
Expert Python and R experience
Linux

Responsibilities

Responsible for inventory control for all Field Systems Inventory by ensuring procedures are followed, and the inventory management system is always fully utilized and accurate
Oversee day-to-day purchasing, deployment, and RMA while ensuring reporting within the inventory management system is accurate
Responsible for RMA trace tracking of all Field Systems devices and ensuring the tracking is completely accurate.
Responsible for warehouse management and processing.
Oversee annual inventory audits of tolling equipment and tools and validate the results against the inventory management system
Monthly reconcile inventory movements in the inventory management system with accounting system entries
Measure, analyze, and trend Key Performance Indicators (KPI’s) as they relate to inventory management
Analysis of inventory cost trends to measure against the budget and report on deviations
Propose and drive the implementation of automated dashboard reports for inventory operations.
Working with the department’s budget Field Systems Analysis Report, analysis, and trend on the accuracy and timeliness of completed work orders, as well as system repair and response times
Identification and reporting of anomalies regarding the Tolling system issues and trends
Ensure system issues are clearly documented in reporting tools, and any required support needed to resolve problems is communicated to the manager
Investigate issues and prepare briefings on management impacts and proposed resolutions
Track and report on the current software and hardware release levels in the warehouse vs. the latest field-tested components and update as required
Propose and drive the Implementation of automated dashboard reports as it relates to field system performance and maintenance activities
Training new hires and junior analysts and developing them into a Field Systems SME
Coordinating with department heads over business strategies
Performs all other duties as assigned