Senior Field Service Technician (Onsite)
About The Position
Our Air/Ground International Voice Service is the aeronautical industry's air/ground voice communications link for FAA control and communications for aircraft in the oceanic airspace. The service is backed by over 95 years of Collins Aerospace, Connected Aviation experience of providing communications solutions to the aviation market. ARINC's Radio Technology Solutions (RTS) group is looking for you to join our team in Lakewood, CA as a Senior Field Service Technician to support our Commercial Aviation and Network Services Division. In this role you will have the opportunity to work in an environment where customer service is held in the highest regard.
Requirements
- Typically requires HS diploma (or equivalent, e.g. G.E.D. in the US) or vocational/technical education in related discipline.
- Must have a minimum of two years of practical electronics experience.
- Demonstrated hands-on mechanical aptitude and troubleshooting ability.
- Experience independently diagnosing system-level failures.
- Experience using logical fault isolation techniques to identify root cause of system issues.
- Prior experience in a field service, RF communications, industrial maintenance, avionics, military electronics, telecommunications, or any related hands-on technical role.
- Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future.
- The company will not offer immigration sponsorship for this position.
- The company will not seek an export authorization for this role.
Nice To Haves
- Active FCC General Radiotelephone Operator's License (GROL).
- Prior experience reading and following technical manuals/instructions and have a basic knowledge of how to read schematics and drawings.
- Completed a course in practical electronics at a technological school, junior college, or equivalent.
- Experience troubleshooting RF communication systems in live operational environments (airports, industrial sites, telecom, military, utilities, or similar).
- Experience working independently in remote or unsupervised field conditions, including root-cause analysis under time-sensitive or mission-critical situations.
Responsibilities
- Install, maintain, test, adjust, and repair a wide range of communication equipment, such as radio and antenna systems.
- Utilize test equipment as required to perform proper installation or repair.
- Interact with customers, vendors, and contractors independently and professionally in support of maintenance and installation activities.
- Provide on-the-job training to Associate Field Service Technicians.
- Provide 24/7 support, so you will be on-call after hours, on weekends and holidays.
- Travel will be required up to 50%.
- Obtain an FCC General Radiotelephone Operator's License (GROL) within 6 months of being hired.
- Obtain and maintain SIDA (Security Identification Display Area) badging for access to certain Federally regulated areas at multiple airports. This includes Security Threat Assessment (STA) and a fingerprint-based Criminal History Records Check (CHRC) and SIDA training.
- Lift and carry fifty (50) pounds and climb towers and stepped poles up to fifty (50) feet in height.
Benefits
- Receive increases each year per the Union Contract with the International Brotherhood of Teamsters.
- Medical Coverage—Medical coverage for you and your family begins the day you're hired - there's no waiting period.
- Retirement Savings Plan (401K)
- Life and Accident Insurance
- Short and Long Term Disability
- Sick Leave, Personal Days, Holidays, Vacation Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
