Senior Field Service Technician – Forklifts & Material Handling Equipment

WMH•Sumter, SC

23d•Onsite

About The Position

You’re keeping operations moving — and helping shape the next generation of technicians. If you’re an experienced field service technician who thrives on solving real problems, owning your territory, and mentoring others — this role was built for you. At WMH Solutions, senior technicians don’t get stuck turning wrenches forever. They gain visibility, influence, and long-term career paths across service, parts, warranty, OEM programs, and leadership. WMH Solutions is a 38+ year leader in material handling, supporting warehouses, manufacturing, and distribution operations across the Southeast. With 11 locations and 250+ professionals, we deliver forklift service, fleet maintenance, automation, and aftermarket solutions that keep industry moving. We’re an exclusive Linde Material Handling partner and a full-scale solutions provider — not just a dealership. Here, your work matters. Your growth matters. And performance is recognized. As a Senior Field Service Technician, you’ll operate independently in a company-provided service van, delivering advanced diagnostics, repairs, and preventative maintenance on forklifts and material handling equipment across customer sites. You’ll also serve as a technical leader — mentoring junior technicians, setting quality standards, and helping drive operational excellence in the field. This is not an entry-level role. This is a career-track opportunity for technicians who want responsibility, autonomy, and growth.

Requirements

5+ years as a field service technician, heavy equipment mechanic, forklift technician, or industrial equipment technician
Strong mechanical, hydraulic, and electrical troubleshooting skills
Experience working independently in the field
Valid driver’s license
ASE certifications
Forklift or OEM certifications
Dealer or industrial service experience
Familiarity with diagnostic software and digital service platforms
Strong problem-solving ability
Customer-facing communication skills
Leadership mindset
Pride in your work
Field-based role across varied job sites
Ability to lift 50+ lbs
Standing, bending, kneeling, and working in diverse weather conditions
Exposure to noise, dust, and industrial environments

Responsibilities

Diagnose, repair, and maintain forklifts and material handling equipment at customer locations
Perform preventative maintenance to maximize uptime and minimize breakdowns
Operate independently in a fully equipped company service van
Support warehouse, distribution, and manufacturing environments
Troubleshoot complex mechanical, hydraulic, electrical, and diesel systems
Execute first-time-right repairs
Perform inspections, safety checks, and scheduled service programs
Maintain fleet equipment to OEM and compliance standards
Train and support junior technicians
Share technical knowledge and best practices
Lead by example in safety, professionalism, and workmanship
Communicate findings and service recommendations clearly
Complete accurate service reports, work orders, and repair documentation
Follow OSHA regulations and safety standards