Senior Field Service Representative - power distribution equipment and/or control systems

Intermedia Group•New Carlisle, IN

22d•$82,500 - $121,000•Onsite

About The Position

Our client, a Fortune 100 Manufacturing Firm, ESS division is currently seeking a Senior Field Representative in the New Carlisle, IN area. Electrical Engineering Services Team offers a comprehensive portfolio of services and solutions tailored for every stage of a power system's life cycle. In this role, you will Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies Manage small projects independently and lead FSR teams on larger projects Generate timely and accurate service reports on work, product performance, and warranties Provide recommendations for improved electrical systems Cultivate strong relationships with customers, team members, and partners Mentor less experienced technicians Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more Team Benefits: • Guaranteed 40-hour base pay, eligible for overtime and travel premiums • Career growth, mentorship and safety training • Company vehicle, toolkit, and phone • Tuition assistance for ongoing learning • Leads program with bonus pay • Opportunities across 32 service branches

Requirements

High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems
Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
Must be able to work in the US without corporate sponsorship now or in the future
Must have a valid driver's license
Successfully complete and maintain compliance with safety program and policy
Submit to periodic customer required background and drug screenings
Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
This position requires you to drive a corporate vehicle
Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
Practices electrical safety measures
Ability to obtain and maintain a valid TWIC card
Proficient with hand and power tools for equipment assembly
Strong computer skills
Strong problem-solving and logical thinking skills
Works well under time constraints and in stressful situations
Explain technical problems and solutions
Collaborates effectively with the team to meet project deadlines
Resides within 50 miles of New Carlisle, IN

Nice To Haves

Associate degree or higher from an accredited institution
Bachelor's degree in Engineering from an accredited institution
Electrical or General Contractor's License
Professional Engineering License
Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
NICET/NETA certification

Responsibilities

Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
Manage small projects independently and lead FSR teams on larger projects
Generate timely and accurate service reports on work, product performance, and warranties
Provide recommendations for improved electrical systems
Cultivate strong relationships with customers, team members, and partners
Mentor less experienced technicians
Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more