Senior Field Service Engineer - Mid-Atlantic - Remote

Danaher

22d • $42 - $46 • Remote

About The Position

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.
Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.
Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
We currently offer the following fully remote position based in the Maryland, Virginia & Washington D.C. area & covering territories in the Northeast region.
Senior Field Service Engineer
Come join a fantastic team! Leica Service is a demanding but rewarding career on the front lines working with the top research leaders to find the next breakthroughs in technology and medicine. Working as part of a team, our goal is to provide service that our customers expect, keeping their Leica systems functioning and addressing their needs to be best in class!

Requirements

• HS Diploma with 4+ years experience and/or vocational training in a technical, scientific, or engineering background or relevant military experience is preferred.
• Electro-mechanical troubleshooting experience.
• Ability to travel up to 50%.

Responsibilities

• Visit customers (primarily universities and hospitals) for preventive maintenance actions, fault analysis, upgrades, installation, maintenance, and repair to achieve optimum customer care delivering professional service with effective working practices.
• Support Sales Representatives in activities such as installations and demo/exhibitions.
• Collaborate closely with the Service Team to ensure all customers in the region are provided professional after-sales service, including exchanging valuable information resulting from customer contacts to increase customer happiness and sales.

Benefits

• Competitive Salary
• Flexible working time models, including summer hours
• Learn all about Kaizen, PSP's and Muda as part of our Danaher Business System (DBS) trainings - if you believe in continuous improvement like us.
• At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.
• paid time off
• medical/dental/vision insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED